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Executive Housekeeper
Executive HousekeeperStepStone Hospitality Inc. • Atlanta, GA, US
Executive Housekeeper

Executive Housekeeper

StepStone Hospitality Inc. • Atlanta, GA, US
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Job Description

Job Description

Description :

Come and Grow with us and lead our Housekeeping team as Executive Housekeeper of The Connally Hotel Downtown Atlanta.

Administration

  • Supervise housekeeping and laundry staff, including counseling, termination, performance evaluations, training, and development.
  • Assist in the development of the annual budget. Monitor performance against plan.
  • Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.
  • Ensure quality services are rendered in meeting guest needs.
  • Schedule staff according to labor standards and forecasted occupancy.
  • Maintain room quality based on StepStone and hotel guidelines.
  • Monitor and maintain required level of cleanliness in rooms, storage areas, laundry, restrooms, and common areas.
  • Enforce procedures for the acceptance, security, and return of guest lost and found items.
  • Enforce procedures for security of on-loan equipment.
  • Maintain productivity and labor cost goals.
  • Conduct inventories of linen, supplies, and equipment as required.
  • Order and receive supplies to maintain adequate inventory levels.
  • Immediately alert hotel management of emergency situations via all communication avenues.
  • Ability to accurately use various office and accounting software.

Support

  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information.
  • Ability to assist with various office tasks as needed.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings.

    • Professionalism and Style Expectations

    These are expected of every associate within StepStone Hospitality, Inc.

    Personal Effectiveness

  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

    • Communication

  • Understands and communicates the StepStone Culture and Core values.
  • Expresses ideas and conveys information clearly, effectively, and professionally.
  • Actively listens to others.
  • Conveys company information, decision, or problems to appropriate parties on a timely basis.
  • Works to resolve disagreements and is respectful of peers and co-workers.

    • Requirements : Physical Requirements

    These are required of every associate.

  • Minimum lifting of 20 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 20 pounds.
  • Other duties may be assigned. Additional responsibilities specific to you are :
  • Must have a comprehensive knowledge of all hotel departments and functions.
  • Must have good mathematical and computer skills.
  • High school education and relevant training and experience required. Additional education preferred.
  • Ability to obtain required licenses or certificates.
  • CPR and first aid training preferred.
  • Additional language ability preferred.
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    Executive Housekeeper • Atlanta, GA, US