Job Description
Job Description
We are looking for a dedicated Claims Adjustor to join our team on a contract basis in Des Moines, Iowa. In this role, you will handle medical-only workers' compensation claims, ensuring accuracy and prompt processing. This position requires excellent customer service skills and attention to detail to effectively manage a low volume of daily calls and claims.
Responsibilities :
- Review workers' compensation claims to ensure compliance with medical and insurance standards.
- Process medical-only claims accurately and in a timely manner.
- Communicate with customers to address inquiries and provide exceptional service.
- Collaborate with team members to maintain organized and efficient claim workflows.
- Handle medical billing and insurance claim documentation with precision.
- Monitor and manage medical denials and appeals to resolve issues.
- Support hospital billing processes and ensure proper claim handling.
- Maintain detailed records for claims and related communications.
- Identify discrepancies in claim submissions and take corrective actions.
- Provide regular updates and reports on claim processing activities.
- At least 1 year of experience in medical billing, insurance claims, or a related field.
- Strong knowledge of medical collections and workers' compensation processes.
- Familiarity with medical denials and appeals procedures.
- Experience in hospital billing and insurance claims management.
- Excellent customer service skills with the ability to handle inquiries effectively.
- Strong organizational abilities and attention to detail.
- Ability to manage low volumes of calls (10-20 daily) while maintaining productivity.
- Proficiency in handling medical billing systems and related tools.