Technical Field Engineer II CRM - Miami / Palm BeachMedtronic plc • Oregon, WI, US
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Technical Field Engineer II CRM - Miami / Palm Beach
Medtronic plc • Oregon, WI, US
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job_description.job_card.job_descriptionTrain and educate internal teams and external customers on CRM procedures, therapies / products, processes and solutions Continued education and assessment of tenured field team Leads coordination of new-hire training with accountability to hiring manager (DM or DSM) Responsible for new hire field sign-off Understands competitive technology and therapies and can craft a message as to why Medtronic devices provide a competitive advantage. Disseminates competitive information to regional teams. Delivers competitive training to field service and sales staff Delivers tailored training and education on Medtronic products, competitive products, clinical evidence, and the changing marketplace to enhance the technical and sales skills of local sales and service teams and ensure a best-in-class organization. Delivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers. Enhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on the clinical value and engages with the Regional Economics Manager for economic value conversations. Partners with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meet business goals. Leverages personal district and region-wide relationships and experience to anticipate changes in business conditions Responds to urgent or rapidly changing business needs and partners with sales teams to implement strategic solutions. Builds and strengthens relationships across Medtronic to support collaborative solutions that leverage our unique sales and service teams. Degree in biomedical engineering or nursing Cath Lab, EP Lab, hospital / clinic, or cardiology experience Experience teaching and educating medical personnel, peers, and technical support personnel Thorough working knowledge of cardiac medical terminology and the medical device industry Excellent customer service skills Proven ability to build / maintain positive relationships with peers and colleagues across organization levels Excellent interpersonal, written / verbal communication skills Ability to coordinate / participate in numerous tasks / projects in a fast-paced environment in an organized manner while meeting deadlines Strong work ethic in accomplishing objectives of the position Expertise with Microsoft tools and other business applications (i.e., SalesForce.com) Ability to meet vendor credentialing requirements IBHRE certification (required at Sr and Prin level ) Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile Continuous verbal and written or printed communications, including through electronic devices (mobile phone and PC) Frequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table height Sitting, standing and / or walking for up to eight plus hours per day Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids Ability to wear a 5-7lbs lead apron for extended periods of time Frequently required to manipulate objects, tools and controls Frequent bending or stooping or balancing to manipulate cables and / or manage inventory Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week : Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance / reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees : Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learningThese commitments set our team apart from the rest : Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in careIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.This employer participates in the federal E-Verify program
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Field Engineer Ii • Oregon, WI, US