Electric Vehicle Service Operations Manager

A company is looking for a Manager, Service Operations.

Key Responsibilities

Lead and develop teams in service writing, parts supply management, and warranty coordination

Establish and oversee processes for maintenance activities, ensuring operational excellence and service quality

Act as a primary contact for technical and operational inquiries, providing regular reporting on service metrics

Required Qualifications

7+ years of experience in automotive service operations, particularly with EV fleets

3+ years in a leadership role with team management responsibilities

In-depth technical knowledge of EV and hybrid vehicle systems and diagnostics

Proficiency with asset management and inventory tracking tools

Demonstrated ability to implement process improvements in a dynamic environment