People Services, Manager

People Services, Manager

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Boston Scientific believes that to grow our business, we must grow our people. The N. America People Services Manager leads a team of HR generalists to provide core services in the areas of employee and manager coaching, policy interpretation, and complex work / life support. Additionally, this role will apply business knowledge and functional human resources expertise to provide direct employee support, as well as drive initiatives focused on continuous improvement activities and project support.

Job Responsibilities :

• Lead a team of HR professionals in the daily execution of delivering HR services and support to employees and people leaders across the N. America region.
• Guide, coach, train, and develop direct reports in the achievement of organizational goals and HR priorities.
• Cultivate a strong team culture, and model behaviors that reflect our high performance, caring, and collaborative work environment.
• Manage escalated and complex cases, to support overall service delivery in addition to ensuring the assignment of cases and projects to direct reports.
• Provide HR guidance and support in policy and process interpretation, performance management, employee engagement, change management, process improvement, competency development, talent management, and employment law / policy compliance.
• Coach and consult with employees and people managers on performance management and development identifying root causes and recommending appropriate next steps.
• Support and communicate the utilization of performance management tools and processes, as well as compensation and rewards programs.
• Establish and cultivate internal relationships with key stakeholders, such as HR Centers of Excellence, HR Business Partners, and HR Operations, to drive consistency and execute initiatives that support the business.
• Ensure HR services are delivered in compliance with corporate policies, procedures, and applicable laws.
• Demonstrate a continuous improvement mindset by supporting execution of change processes, policies, and programs to enhance business effectiveness.
• Build and maintain strong relationships with customers, partnering with them to understand needs and deliver tailored solutions that improve outcomes and processes.
• Take a holistic approach to identify needs, solve complex problems, and design and implement effective solutions that improve processes across the enterprise.

Key Functional Competencies :

Job Requirements :