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Desktop Support Technician - $40 CTC - ONSITE (MUST be a WI Resident)

Desktop Support Technician - $40 CTC - ONSITE (MUST be a WI Resident)

Chandra Technologies, Inc.Madison, WI, US
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Overview

CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1) . Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and we guarantee payment within that period of Net 30 , regardless of the client's payment status to us.

Crop to Crop resumes are accepted

Location Requirement : On-site or Remote? Candidate MUST be a WI resident. No relocation allowed. 100% On-site. This is an in-person job with no remote work. Candidate must have ability to work a flexible schedule and days lasting longer than 8 hours

The Department of Corrections (DOC) requires Desktop Support staff to maintain a working knowledge of our internal computer system. The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. They will also be installing new PCs and laptops to replace end of life cycle equipment. The technician will be doing those tasks while maintaining inventory and properly disposing of outdated equipment by recycling those items per DOC policies. The technician will also maintain and close work orders in the DOC ticketing system. The technician receives oversight from the Field Tech Manager to ensure that policy, procedure and methodology are being followed.

Responsibilities

  • Maintain and repair desktops, laptops, and other PC devices.
  • Install new PCs and laptops to replace end-of-life equipment.
  • Maintain inventory and dispose of outdated equipment per policy.
  • Close work orders in the DOC ticketing system.
  • Follow guidance from the Field Tech Manager.

Required Skills

  • 2 years of experience required
  • Customer service / interaction with users during device setup
  • Imaging devices
  • Efficiently and independently managing service tickets and lifecycle of old equipment
  • Desired Skills

  • Must be able to work independently but in a team environment.
  • Must be able to meet deadlines.
  • Must be able to multi-task and balance their workday.
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    Desktop Support Technician • Madison, WI, US

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