Senior Teller - Okeechobee

Description

ESSENTIAL JOB FUNCTIONS :

Relationship Building

• Exhibit consistent relationship building including, but not limited to :
• Prepare for various customer interactions
• Build rapport
• Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
• Match customer needs to Seacoast Bank products and services
• Confidently and proficiently explain Seacoast Bank products and services to customers
• Proven ability to create and enhance relationships based on customer needs
• Ask for referrals from new and existing customers
• Exhibit good listening skills and speak clearly and persuasively in positive or negative situations.
• Respond promptly to customer needs and requests for service.
• Quickly seek out appropriate people in more complex financial matters.
• Able to balance business needs with customer requests while managing potential risk to bank.
• Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation.
• Participate in community, charitable or civic events.
• Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
• Display Proficient knowledge of consumer deposit and lending products and processes.
• Exhibit proficiency in outbound calling process.
• Demonstrate proficiency in identifying referral opportunities with internal business partners.
• Participate in presentations regarding banking products / services through networking events.
• Display proficiency in Customer facing technology with the ability to discuss with and enroll customers in self-service products / processes.
• Develop an introductory knowledge of small business deposit products and processes including account maintenance.

Operational Functions

While performing the duties of this job, the associate is frequently required to stand. The associate must occasionally lift and / or move up to 25 pounds and may be required to stoop, kneel, crouch or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.