Director of Outpatient Services - Shorewood Behavioral Health

Director Of Outpatient Services - Shorewood Behavioral Health

Location : This is a full-time on-site position located in Madison, Wisconsin, Shorewood Behavioral Health is a newly opened, 120-bed acute care behavioral health hospital serving adolescents, adults, and seniors in southern Wisconsin. With a focus on mental health and substance use treatment, Shorewood delivers a comprehensive continuum of careranging from inpatient services to upcoming Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programsin a modern, evidence-based setting.

As the Director of Outpatient Services, you will lead the operational management of clinical support activities and functions on a day-to-day basis. Your role involves planning and implementing program goals, objectives, and resource allocation, ensuring the effective delivery of services within assigned areas of responsibility. Overseeing the program's budget and policies, you will provide staff management, including hiring, development, and training, to ensure the efficient operation of the department. Your expertise will be crucial in developing and implementing policies and procedures consistent with hospital standards and regulatory requirements. Additionally, you will supervise the maintenance of patient records to ensure quality documentation and compliance. With a Master's Degree in a behavioral health field and extensive experience, including management, you will play a pivotal role in maintaining compliance with standards and ensuring patient safety is a top priority.

Total Rewards Include :

• Relocation Support / Sign-On Bonus Eligible
• Career Development Opportunities
• Competitive salary
• Medical, dental, and vision insurance
• Retirement Plan 401(k) plan with company match
• Paid Time Off package including Personal days, Vacation, Sick, Holidays, and Extended Sick Leave
• Excellent training program
• Professional growth opportunity that is second to none in the industry.

Plan and implement program goals, objectives, personnel, resources and equipment.

Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.

Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility outpatient program.

Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.

Develop and assist with the development and implementation of policies and procedures consistent with those of the hospital, to ensure efficient operation of the program.

Ensure that the unit maintains compliance with standards, laws and certification standards, including those established by JCAHO, Medicare and other regulatory agencies.

Supervise the maintenance of patient records to ensure required quality documentation and compliance with policies and procedures.

Make recommendations for, develop, and carry out improvements to the program to meet changing mission parameters and requirements.

Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Education / Experience / Skill Requirements :

Licenses / Designations / Certifications :

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