Driver

Job Description

Job Description

SHUTTLE DRIVER JOB DESCRIPTION Position Summary

The Shuttle Driver at Villa Roma Resort & Conference Center provides safe, courteous, and efficient transportation services to guests throughout the resort property and to designated off-property locations. This position serves as a mobile ambassador for the resort, delivering exceptional customer service while ensuring guest safety and comfort during all transportation activities.

Department : Front Office

Reports To : Front Office Manager

Classification : Hourly, Non-Exempt

Essential Duties and Responsibilities

• Safely transport guests between resort facilities, local attractions, and transportation hubs according to established schedules
• Assist guests with loading and unloading luggage and personal belongings
• Maintain a regular shuttle schedule between resort venues including golf course, ski facilities, and other amenities
• Provide information about resort facilities, services, and local attractions during transport
• Perform daily vehicle inspections including fluid levels, tire pressure, and general condition
• Document and report any vehicle maintenance issues promptly
• Maintain cleanliness of shuttle vehicles both interior and exterior
• Maintain accurate records of mileage, fuel usage, and passenger counts
• Comply with all transportation regulations, traffic laws, and safety requirements
• Coordinate with front desk and concierge regarding special transportation requests
• Communicate with dispatch or front desk regarding schedule changes or delays
• Respond to radio / phone communications in a timely and professional manner
• Assist guests with directions and recommendations for local attractions
• Monitor weather and road conditions and adjust driving accordingly
• Complete incident reports in the event of accidents or unusual occurrences
• Participate in regular safety training and vehicle operation updates

Required Qualifications

Physical Requirements

Working Conditions

Benefits

Villa Roma Resort & Conference Center is an Equal Opportunity Employer committed to creating an inclusive workplace environment for all qualified applicants regardless of race, color, religion, sex, age, national origin, disability status, or any other characteristic protected by law.