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FOH Shift Lead

FOH Shift Lead

Salem's Fresh EatsSt. Petersburg, Florida, United States
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Daytime FOH Shift Lead – Salem's Fresh Eats

Location : 880 34th St N, St. Petersburg, FL 33713.

Schedule : Daytime Shifts.

Role Summary :

As the Daytime Front-of-House (FOH) Shift Lead, you’ll set the tone for guest interactions and team energy throughout the day. You're the go-to leader for FOH operations, ensuring smooth service, a clean and welcoming environment, and exceptional customer experiences. From opening duties to midday peak hours, you’ll guide the team and deliver results that reflect Salems Fresh Eats’ values.

Key Responsibilities :

FOH Leadership :

  • Provide direction and motivation to the FOH team during daytime hours.
  • Assign tasks and keep service flowing efficiently.
  • Set the standard for attitude, appearance, and professionalism.

Guest Experience :

  • Welcome guests warmly and ensure they receive attentive, friendly service.
  • Address concerns or complaints with confidence and empathy.
  • Foster a clean, safe, and welcoming atmosphere that guests look forward to.

    • Operational Oversight :

  • Open the restaurant following company procedures.
  • Ensure all FOH stations and tools are in working order.
  • Monitor dining room cleanliness, restocking, and shift setup.
  • Support kitchen coordination for timely food presentation and accuracy.

    • Staff Supervision :

  • Train and coach FOH staff for consistency and growth.
  • Support shift scheduling and labor targets.
  • Provide feedback and performance support in real time.
  • Help resolve minor conflicts and staffing needs during the shift.

    • Cash Management :

  • Set up and reconcile registers at shift start and end.
  • Ensure accurate and secure cash handling by all FOH staff.
  • Monitor POS activity and report discrepancies.

    • Shift Reporting :

  • Maintain detailed shift logs including sales, staffing notes, and incidents.
  • Report issues and observations to GM / AM.
  • Suggest improvements or process tweaks based on shift experience.

    • What You Bring :

  • Prior experience in a restaurant or hospitality leadership role.
  • Excellent communication and teamwork skills.
  • Confidence in handling customer concerns with grace.
  • Familiarity with food safety and sanitation regulations.
  • Willingness to learn prep basics and support BOH if needed.
  • Strong attention to detail and calm decision-making.

    • Success Measures :

  • Reliable execution of FOH standards and responsibilities.
  • Smooth shift performance in absence of GM / AM.
  • Consistent positive feedback from peers and leadership.
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    Foh Shift Lead • St. Petersburg, Florida, United States

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