Patient Experience Coordinator (Front Desk)

Job Description

Job Description

Salary : Commensurate with qualifications and experience

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AlluraMD is a multi-location medical aesthetics and concierge medicine practice offering advanced treatments in medical aesthetics, functional medicine, and regenerative medicine designed to improve overall well-being. Our thriving practice is looking for a highly qualified, professional Patient Experience Coordinator. This is a vital role within the company as this person represents the "face and brand" of the practice.

Why Youll Love This Role

• Youll be part of an exceptionally driven, high-energy team that supports one anothers growth.
• Youll have the opportunity to elevate every patient interaction into a 5-star experience.
• Youll work in a beautiful, fast-paced environment where luxury meets wellness.

What Were Looking For >

Must-Have Experience :

Essential Qualities :

What Youll Do

The Goal of Your Role

To own the patient experiencefrom their first hello to their final goodbyeensuring its consistently luxurious, professional, and unforgettable.

Perks & Benefits

We offer a competitive compensation package, generous benefits, and the opportunity to work alongside industry leaders in a practice that values excellence, growth, and collaboration.

DUTIES AND RESPONSIBILITIES :

Administrative and Office Coordination

Patient Engagement

Team Support

Marketing and Business Development Assistance

Environment and Culture

The Patient Experience Coordinator is the heartbeat of our front officeensuring every client feels valued, every day runs seamlessly, and the practices growth goals are supported through exceptional service and professional, efficient front desk management.

After your first 90 days, youll also enjoy meaningful monthly incentives tied to overall practice performancerewarding you for being an integral part of our success.

Schedule : 40 hours per week with 2 Saturdays per month required

AlluraMD is dedicated to a discrimination-free and harassment-free workplace, where all team members are respected, included, and treated with dignity. We make fair, unbiased decisions in hiring, compensation, training, evaluation, and termination, offering equal opportunities to all qualified candidates and employees. We actively address unconscious biases and work to foster an inclusive environment where everyone feels welcome.

NOTICE TO ALL APPLICANTS CONCERNING THE COMPANY

DRUG FREE WORKPLACE PROGRAM AND MEDICAL MARIJUANA

AlluraMD is a drug free workplace that complies with the State of Florida Drug Free Workplace Act and testing procedures. Please be aware of the following information concerning medical marijuana and the company stance concerning it. Medical marijuana is available in a variety of forms. Medical marijuana that has a certain level of THC may show up on a drug test. Some medical marijuana does not have THC and will not show up on a drug test. A physician will know if the medical marijuana that they are prescribing would have enough THC to result in a positive drug test. Please consult with the physician to determine if the medical marijuana that they are prescribing will have enough THC to result in a positive drug test. If the medical marijuana that is prescribed does result in a positive drug test result, the company stance concerning this is outlined in the company drug free workplace policy and outlined below.

NOTE : AlluraMD is in agreement with the Federal Government that marijuana is an illegal controlled substance and will not recognize medical marijuana as a legitimate prescription. A positive test result for marijuana will be treated the same as any other positive test result, even if an applicant or an employee has a medical marijuana prescription. A negative pre-employment drug test result is a condition of employment with this company. Therefore, an applicant will be denied employment with this company if they test positive for marijuana even if they have a medical marijuana prescription that contains THC.