Equipment Finance Portfolio Workout Manager

Job Overview

Responsible for managing the Horizon Equipment Finance Solutions (HEFS) division portfolio, working with clients to move contracts towards optimal resolution for the Bank. Monitor delinquency reports and work with HEFS Sales Advisors and management to address past due status. Work closely with our third-party servicing partner to identify potential problems and propose collection strategies that meet established financial performance goals and maintain quality lending relationships. Prepare and coordinate default notices, charges off, changes in risk rating, accrual status, contract modifications and payoff requests.

Principal Accountabilities

Responsible for meeting established targets for losses / charge offs, bank delinquency and collections as well as customer legal proceedings. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to all applicable regulations including Bank Secrecy Act (BSA), compliance standards, quality of documentation, as well as timeliness and volume of service activity. Actively protect confidentiality of customer and account information. Work with third party dealers and auction solutions to disposition off lease and repossessed property.

Duties

• Contact HEFS delinquent customers, including bankruptcy, loss accounts according to accepted practices and department guidelines.
• Determine appropriate account grade based on analysis of company's financial situation. Develop, present, and execute plans for repayment of accounts.
• Make sound business decisions based on bankruptcy law, property valuation and customer intent to prevent financial loss to the bank.
• Manage timelines involved with Chapter 7, 11, 12, and 13 accounts, including motions for relief, dismissals, discharges, liquidation of pledged assets, and commencement of foreclosure.
• Recommend when to place accounts for collection, foreclosure, and when to assign to attorney for legal action.
• Prepare appropriate forms, database maintenance and ensure complete documentation and compliance within established guidelines; notify appropriate Manager of unique situations.
• Utilize resources working with HEFS Credit team to identify potential problem loans prior to a change in credit worthiness or repayment ability. Consult with team on complex or unusual loan relationships throughout the lending process.
• Work with lenders, attorneys and customers to develop strategic plans to restore bad contract status and manage assets to ensure repayment, including decisions to provide additional financing or liquidation of collateral to offset losses.
• Coordinate disposition of Company-owned assets in accordance with established policies and government regulations, including negotiation with prospective buyers, vendors, dealers through conclusion of sale.
• Coordinate with the Legal department to validate legal actions. Represent the Bank in legal proceedings, including appearance at hearings as necessary.
• Accountable for ensuring adherence to established regulations, policies, Standard Operating Procedures (SOPs), and instructions. Report suspicious transactions or unusual occurrences to supervisor. Maintain customer confidence and protect bank operations by keeping information private and confidential.
• Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.
• Other duties as assigned

Qualifications & Skills

Core Competencies

Physical Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA)

Physical Demand : Percentage of Time :

Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

75% - 100%

Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the branch. Able to grasp, move and sort forms and papers.

75% - 100%

Operate a computer and other office machinery such as calculator, copy machine, printer and telephone

75% - 100%

Regularly move about the office to access file cabinets, storage drawers and various office equipment

50% - 100%

Able to study, analyze, and interpret financial and business documents, general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals.

50% - 75%

Able to remain in stationary position

50% - 75%

Occasionally position self to reach heights between floor and 6'

Occasionally travel to meet with customers, attorneys and lenders and to inspect and evaluate collateral. Up to 10% of travel will require an overnight stay.

Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.

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