Senior Specialty Customer Representative

A company is looking for a Sr Specialty Customer Representative-3.

Key Responsibilities

Research and provide solutions for shipment issues to enhance customer interactions

Utilize interpersonal skills to promote customer engagement and handle difficult interactions empathetically

Perform other assigned duties as needed

Required Qualifications

High school diploma or GED

At least 18 months of experience in a Specialty Customer Representative position

Ability to work variable shifts, including weekends and holidays

Proficient with personal computers (PC)