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Move In Coordinator
Move In CoordinatorCalligraphy Westwood Village • Los Angeles, CA, US
Move In Coordinator

Move In Coordinator

Calligraphy Westwood Village • Los Angeles, CA, US
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Job Description

Job Description

About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.

We offer rewarding career opportunities that include :

  • Competitive wages
  • Access to wages before payday
  • Flexible scheduling options with full-time and part-time hours
  • Paid time off and Holidays (full-time)
  • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
  • 401(K) with employer matching
  • Paid training
  • Opportunities for advancement
  • Meals and uniforms
  • Employee Assistance Program

Our community is looking for a Move-In Coordinator to join our team.

Responsibilities :

  • Greets prospective residents during the leasing process to begin to build rapport and trust in the relationship.
  • Assists pre-leased residents with timely apartment access to measure for blinds, furniture, etc.
  • Attends daily stand up meetings and provides accurate and timely communications regarding scheduled move in day with all department heads.
  • Ensures apartment(s) are ready through verification of final cleaning and completion of punch list. Follows up with applicable requirements to ensure apartment is in an outstanding move in condition.
  • Final walk through includes, placing water bottles in the refrigerator, thermostat is set for appropriate weather, and resident handbook is placed on kitchen counter for new residents.
  • Coordinates the move with the resident and the mover to ensure a smooth move in process, including the logistics of where the moving truck should enter the community, park and the appropriate exterior doors to enter and elevator to use.
  • Welcomes the new resident on move in day and provides an orientation to the community and apartment with the resident; keys, mail, appliances, thermostat, etc.
  • Delivers a welcome gift / basket to the new resident on move in day or places in the apartment home before move in day.
  • Delivers lunch or dinner to the new resident(s) on move in day.
  • Coordinates dinner and activities for the initial 1-3 days of move in. Introduces new residents to resident ambassadors.
  • Reviews Celebrations calendar of events and introduces new residents to FitCamp Trainer.
  • Other duties as assigned.

    • Qualifications :

  • Associates degree preferred.
  • One (1) year experience in a customer service and / or hospitality role.
  • Senior Living / Multi Family / New Home experience a plus.
  • Ability to use Microsoft Windows, preferably Microsoft 2010 or higher, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.

    • If having a direct imp act on the lives of others is appealing to you, apply today and join our team!

    EOE D / V

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    Move In Coordinator • Los Angeles, CA, US

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