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Lead Technician Security Systems
Lead Technician Security SystemsSECURATECH • Farmington Hills, MI, US
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Lead Technician Security Systems

Lead Technician Security Systems

SECURATECH • Farmington Hills, MI, US
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Job Overview

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Description

The Lead Installation Technician (Lead Tech) will be responsible for overseeing a team of technicians and will perform a variety of tasks including, but not limited to, wiring, installing, programming, upgrading, ongoing maintenance, and testing of burglar and fire alarms, access control, and CCTV systems.

Travel is required for this position. You will travel to new installations or assist with services if customer equipment is down. In most cases, travel will allow you to return home for weekends.

The Lead Tech reports to the Operations Manager and serves as a member of the Operations team. This position supports the needs and activities of supervisors / managers and must be able to display a friendly and helpful attitude while working with fellow associates and clients.

Duties and Responsibilities

  • Know how to read schematics, layouts, and floor plans to complete installations from the ground up.
  • Run wiring and circuits, install hardware, and attach electrical wires.
  • Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.
  • Feed cables through access holes, roof spaces, and cavity walls.
  • Position and terminate cables, wires, and strapping.
  • Mount and fasten control panels and other security equipment, including but not limited to camera equipment and access control equipment.
  • Prepare written reports and documentation of service and installation.
  • Request equipment and supplies to maintain inventory and complete assignments.
  • Attend meetings, workshops, training, and seminars to further information required to perform job functions.
  • Keep informed of new products and developments.
  • Inspect and test systems, batteries, and electrical wiring; adjust and repair as required.
  • Replace malfunctioning hardware when necessary.
  • Build and wire network racks for equipment.
  • Explain and demonstrate system function and operation to end users.
  • Evaluate, diagnose, and troubleshoot products and systems, and perform repairs as necessary.
  • Manage scope, schedule, and budget with the Operations Manager's support.
  • Provide proposed design changes.
  • Ability to complete advanced surveys.
  • Install software and perform configuration including confirming IP addresses for alarms, access control, and CCTV.
  • Ensure systems comply with electrical and fire codes.
  • Perform other related duties as required.

Supervisory Responsibilities

  • Oversee a team of technicians to ensure projects are completed on time and to specifications.
  • Delegate work and assignments to team members based on expertise, work experience, and time constraints.
  • Assist with onsite training of new technician staff.
  • Other supervisory duties as assigned.

    • Education and Experience

  • High school diploma or equivalent required.
  • Vocational / technical school training is highly preferred.
  • Three to five years of related experience preferred.
  • Extensive knowledge of installing burglar and / or fire alarms, access control, and CCTV systems.

    • Qualifications

    You must be motivated, engaged, ambitious, and looking to build a long-term career. You must be prepared to work as part of a team, acting quickly and professionally as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of clients, staff, and external visitors.

    Please note : Hire for this position is contingent upon the successful completion of a thorough background check, including criminal, motor vehicle, credit and education history, previous work experience / references, and a drug screen.

    The minimum requirements to become a Lead Installation Technician are as follows :

  • U.S. Citizen or Permanent Resident.
  • Able to provide proof of eligibility to work in the U.S.
  • Must have a valid driver's license.
  • Speak, read, and write English.
  • Strong listening, organizational, oral, and written communication skills for multitasking effectively.
  • Be able to pass a background investigation.
  • Be able to pass a drug screen.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills and attention to detail.
  • Excellent organizational and time management skills.
  • Work effectively with limited supervision.
  • Proficient in Microsoft Office Suite or similar software.
  • Strong analytical and problem-solving skills.
  • Well-organized with a customer-oriented approach.

    • Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Prolonged periods of standing, kneeling, bending, and climbing.
  • Ability to work from various heights including ladders, lift trucks, rooftops, and mechanical lifts.
  • Physically able to install system hardware and wiring.
  • Must be able to move up to 35 pounds at a time.

    • About the Organization

    Established in 2011, SECURATECH has emerged as a leading provider of comprehensive security solutions. From CCTV video surveillance to access control and burglar & fire alarms, we offer a diverse range of services tailored to meet the unique needs of our clients. At the core of our operations lies our Security Operations Center, serving as the nerve center where our dedicated team embodies professionalism. Here, they monitor CCTV feeds in real-time, seamlessly coordinate with security personnel, and ensure swift emergency response coordination, including liaising with emergency services.

    Our commitment to excellence transcends to our subsidiary, SECURATECH Guard Services, where we provide both Armed and Unarmed Security Officer services statewide in Michigan. At SECURATECH, our unwavering dedication to professionalism, excellence, integrity, duty, and teamwork ensures that we consistently deliver the highest standards of service to our esteemed clients.

    EOE Statement

    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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