Senior Specialist Underwriting Operations, Professional Lines

Underwriting Operations Manager

The purpose of this role is to support underwriting operations by managing documentation, client records, and submissions, as well as assisting in the development of junior operations underwriters.

Location :

New York, NY, Chicago, IL

Work Arrangement :

This role is hybrid, where you will be expected to be in the office 2-3 days per week

The Starting Salary :

For this role is between $88,000.00 and $150,000.00

Your new role :

• Facilitate timely and efficient underwriting operations by following established guidelines and assessing exposures.
• Support junior operations underwriters by providing professional guidance, technical training, and delegating assignments.
• Maintain streamlined underwriting processes by processing new business, renewals, and cancellations accurately.
• Leverage underwriting data to accurately reflect in pricing models.
• Manage client files and update records using CRM tools.
• Build and maintain relationships with internal and external customers.
• Support operational projects to review and design new process modules.
• Collaborate with key stakeholders to address underwriting issues and guide clients.
• Contribute to a positive work environment by demonstrating cultural expectations.
• Maintain key reporting databases and track loss-sensitive documents effectively.

Preferred Experience :

Required Qualifications :

Compensation Package :

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits :

Why QBE? What if you could have a positive impact at work and in the world?

At QBE, we're enabling a more resilient future for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success and we can be part of yours!

Commitment to Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.

Equal Employment Opportunity : QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

US Only - Travel Frequency Frequent (approximately 10+ trips annually)

US Only - Physical Demands General office jobs : Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type Individual Contributor

Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills : Administration Management, Analytical Thinking, Critical Thinking, Customer Service, Customer Value Management, Insurance Underwriting, Intentional Collaboration, Legal Documents, Managing Performance, Personal Initiative, Price Modelling, Process Improvements, Professional Networking, Risk Management, Stakeholder Management