IT Support Technician IV - Hardware Support Specialist

Overview

Extended Job Title : IT Support Technician IV - Hardware Support Specialist

Position Description : The IT Support Technician IV's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations.

Requisition ID : 42472BR

Travel Required : Up to 25%

Pay Grade Maximum : 35

Pay Grade Minimum : 19.7

Pay Basis : Hourly

Work Location : Lubbock

Job Type : Full Time

Shift : Day

Grant Funded? No

Does this position work in a research laboratory? No

Major / Essential Functions

• Monitor and develop the Adobe products and maintain licensing agreements with Adobe.
• Administrative tasks (time sheets, leave requests, reports, etc.).
• Provide guidance for peers on research of advanced technologies with emphasis on any advanced training and / or group knowledge distribution.
• Consults with management and assists peers in correcting / removing outdated policies and procedures as directed.
• Maintains accurate and timely work logs.
• Works as needed with other IT departments to ensure consistent delivery of IT services for customers.
• Responsible for execution and oversight of projects that exceed standard break-fixes and work orders.

Preferred Qualifications

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and / or experience to equal nine (9) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.

Navy Enlisted Classification Code

CTT, IT

Army Military Occupational Specialty Code

25B, 255A

Air Force Specialty Code

3D1X1, 3D1X2

Marine Military Occupational Specialty Code

0651, 6694

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, omit the links in this refined version.

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution's lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member :

Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

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