Configuration Center Tech

Overview

Configuration Center Technician

The Configuration Center Technician is responsible for the provisioning and medium complexity configuration of various IT devices (PCs, tablets, printers, etc.) by following written work instructions and quality control documents in support of ongoing or new customer business.

Key Tasks and Responsibilities

• Follow specific written work instructions to provision, configure, and repair IT devices and otherwise prepare the device for deployment based on customer requirements.
• Complex kitting of equipment based on customer requirements.
• Unbox, re-box and process equipment for shipping.
• Clean, test, and inspect IT devices.
• Work with immediate Supervisor or Lead to resolve high complexity technical issues encountered during IT device processing.
• Will be expected to resolve low to medium complexity technical issues encountered during device provisioning and configuration.
• Participate in internal departmental and project meetings.
• Offer suggestions on improving processes and efficiencies.
• Other duties as assigned.

Key Outcomes

The Configuration Center Technician will consistently follow documented processes to maintain a high degree of quality in work product and customer satisfaction. All daily work must be completed in a timely and cost-efficient manner.

Skills and Attributes Required

Skills

Imaging, PC, desktop, configuration, install, hardware, drivers

Top Skills Details

Imaging, PC, desktop, configuration, install, hardware, drivers

Additional Information

Pay and Benefits

The pay range for this position is $15.00 - $16.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off / Leave (PTO, Vacation or Sick Leave).

Workplace Type

This is a fully onsite position in Grand Rapids, MI.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

About TEKsystems : We are partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We are 80,000 strong, serving over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. We partner with clients to deliver scale, full-stack capabilities and speed. TEKsystems and TEKsystems Global Services are Allegis Group companies.

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