Part Time Team Member (Day-Time availability during school)

Job Description

Job Description

Role Summary :

Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).

General Responsibilities :

• Read, understand and comply with all parts of the Team Member Handbook
• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
• Deliver portions that are correct and meet all weight and presentation expectations.
• Execute FIFO (First In, First Out) model is being followed.
• Protect the customer experience by ensuring packaging, food presentation, and quality is top level.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Show up on time, have a great attitude, and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Proactively pursue the certification process and look for opportunities to be cross-trained.
• Be responsible to fill your shift if you are not able to work.
• Ensure your appearance is in compliance with the Handbook
• Be a team player
• Display good stewardship and a sense of ownership for the business
• Back of the House (BOH) Use a holding and timing system and batch numbering on holding pans and in the chute system.
• BOH Track waste and store it according to the procedure.

Requirements :

Skills :

Benefits