Overview
Director, Clinical Operations - Cardiac Monitoring. This is a hybrid position, requiring a minimum of 2 days in office in San Francisco.
Our client is looking for a Director, Clinical Operations - Cardiac Monitoring for the San Francisco Region.
Details
Location : San Francisco, CA
Work arrangement : Hybrid (minimum 2 days in office in San Francisco)
Base pay range : $165,000.00 / yr - $215,000.00 / yr
Responsibilities
- Lead a team of over 200 non-exempt employees, ensuring optimal performance, engagement, and adherence to operational standards.
- Oversee management of high patient volumes, streamlining throughput to enhance efficiency, patient experience, and quality of care.
- Develop and mentor frontline managers, strengthening leadership capabilities and cultivating a robust talent pipeline to support organizational growth and succession planning.
- Drive strict adherence to regulatory standards and compliance requirements, ensuring operational excellence and minimizing organizational risk.
- Provide strategic leadership and direction with a focus on building engaged, high performing teams
- Ensure the delivery of safe, effective, timely and quality patient care at all times
- Responsible for the day to day Clinical Operations Support Services
- Partner with HR and the Talent Acquisition team in the recruitment of Clinical Management & Operations Teams members
- Responsible for fiscal management and cost efficiency by driving transformation and identifying workflow changes
- Work closely with Clinical Quality, System Development and other cross functional teams to ensure active participation in continuous quality improvement activities
- Evaluate, analyze, trend and communicate quality metrics according to the established performance standards – individual and team
- Ability to effectively communicate and engage with internal and external stakeholders
- Support the Clinical Management & Operations Support Teams in their development
- Establish good clinical practice that aligns with company's culture of patient and quality first
- Participate in the development of clinical functions that follow the company's mission of using technology to provide simple and intuitive solutions for care delivery
- Collaborate and strengthen partnerships with cross-functional areas to define, prioritize, and resource projects and initiatives
Qualifications
Bachelor’s degree preferred, high school degree or GED requiredMinimum 7 years management experience in the medical device, health care services, or other related industry experience requiredMaster of Health Administration or MBA Highly PreferredRegistered Nurse or equivalent role preferred5 years of experience in cardiac monitoring company or acute care setting such as Telemetry Unit, ICU, Cardiac Cath Lab or similar health care experience preferredRecent cardiac experience with strong skills in cardiac rhythm detection preferredProven ability to plan and manage operational processes for maximum productivity and qualityStrong leadership skills and the ability to inspire a large group of hourly employees, fostering a culture of engagement, inclusion, and belongingExperienced at helping team members identify improvement opportunities and use their talents to achieve those goal; sees others’ potential and strengths and works to build on them.Strong business acumen with the ability to gain a deep understanding of the industry, market, and financials to effectively run daily operationsAbility to identify opportunities for creative problem solving while staying within the parameters of good practice.Demonstrated ability to make timely, informed decisions that take into account the facts, goals, constraints, and risks.Highly collaborative; able to work within a matrix organization across functions and locationsWillingness to “roll up your sleeves” to get the job done each dayDemonstrated commitment to high level customer service experienceDemonstrated critical thinking skillsExcellent verbal and written communication skillsAbility to work with computer operating systems such as Microsoft Office, contact management system, order entry systemsAble to handle fast paced growth company environmentEmployment type
Full-timeSeniority level
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