LOCATION : Remote - this is a home based, virtual position. The person in this position must live in North Carolina or within 40 miles of the North Carolina border. Must be willing to travel as needed .
GENERAL STATEMENT OF JOB
The System of Care (SOC) Director directs SOC initiatives and programming at Vaya Health. This position is responsible for the operational performance of the SOC team. The SOC Director serves as the primary liaison between the SOC team and Clinical Strategies leadership and is a thought leader in Vaya Health, responsible for coordinating planning, implementation, evaluation, and reporting requirements related to SOC. The SOC Director works with families, youth and system leaders on state, regional, and local community levels to facilitate SOC implementation and sustainability, working across and within the state system and the Vaya region. This position develops and monitors necessary contractual relationships providing strategic planning, cultural competencies, consultations, and technical assistance supports.
ESSENTIAL JOB FUNCTIONS
Supervision
- Responsible for hiring, supervision, and regular performance reviews of the SOC Managers
- Responsible for hiring, supervision, and regular performance reviews of Substance Abuse Mental Health Services Administration (SAMHSA) Grant Program Director(s) and other staff, as applicable
Lead Community and Statewide SOC Implementation and Sustainability
Develops and maintains collaborative relationships with other internal and external leaders, payor partners, and teams, participating in cross-functional clinical and non-clinical meetings between staff, providers, and other SOC stakeholders across all marketsLeads SOC implementation with SOC stakeholder leadership, including Department of Social Services; Department of Juvenile Justice / Juvenile Justice and Behavioral Health Partnership; school districts / regional School-based Mental Health Initiative implementation groups; and other relevant child and family serving entitiesLeads application and project implementation processes for SOC-related grant opportunitiesIn collaboration with the SOC Managers, ensures regular communication with State SOC team, compliance with SOC-related DHHS expectations, and strong working relationships between State and local SOC collaborativesSOC Team Leadership
Develops policies, procedures, training, and other SOC team job aids as neededDevelops performance improvement plans or other quality monitoring tools to support performance expectations for SOC teamPromotes a positive work environment, setting an atmosphere of open communication and feedbackFunctions as a subject matter expert; understands and maintains knowledge of SOC expansion initiatives and opportunities and external system and agency relationshipsCompliance
Ensures SOC-related programming, data collection, and reporting aligns with relevant contract requirementsSupports preparation for internal and external audits or reviews as neededKNOWLEDGE, SKILLS, & ABILITIES
This position requires a high degree of autonomy, professional relationships and clinical skills. Thorough knowledge of the following :
System of Care principles, practices, and applicationData collection, analysis, and evaluation strategies to monitor the effectiveness of systems change initiativesVaya Health policies, procedures, and internal departments' / teams' structure, roles, and practicesNCDHHS Division of Child and Family Well-being SOC expectations, requirements, and strategic plan goalsState / local governmental, regional / local healthcare systems, private organizations and resource brokers in the communityVaya Health contracts with NC Division Mental Health / Developmental Disabilities / Substance Abuse Services and other contracts for which Vaya Health is responsibleVaya Health organizational purpose / role per federal and state statute, strategic plan, leadership and departmental roles, relationships and scopeFederal and state confidentiality requirementsMember and staff health & safety requirementsCorporate compliance requirementsAdditional requirements include but are not limited to :
Clear, concise and appropriate verbal, written and electronic communicationAbility to present in large group settingsAbility to adapt to rapid changesEffectively implement new initiativesComputer literacy and familiarity with standard office computer software as well as Vaya Health's Administrative Health Record, Care Management Platform, Excel, Visio, Project Management Software or other required portals or databases
EDUCATION & EXPERIENCE REQUIREMENTS
Master's degree in a Human Services field required.
A minimum of three (3) years of Manager level experienceA minimum of one (1) year experience in Medicaid Managed CarePHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.RESIDENCY REQUIREMENT : The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.
SALARY : Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
DEADLINE FOR APPLICATION : Open Until Filled
APPLY : Vaya Health accepts online applications in our Career Center, please visit https : / / www.vayahealth.com / about / careers / .
Vaya Health is an equal opportunity employer.