Director Global Implementation

Director Global Implementation

Job Category : Client Services

Full-Time

On-site

Houston, TX 77073, USA

Job Description

Essential Job Functions

Directs communication of all projects and programs that are global in.

Oversees compliance with all related company policies, ISO guidelines and other regulatory requirements associated with the project.

Develops Standard Operating Procedures and directs training of the implementation team and staff on requirements.

Monitors performance metrics and measurements related to individuals, teams, processes, and projects.

Utilizes effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the client, staff, or senior management.

Directs and oversees post-mortem assessment of project performance / success (both operational and financial).

Keeps abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.

Other duties as assigned

Physical Requirements

Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components

Sitting for extended periods of time

Vision abilities required by this job include close vision and the ability to adjust focus

Other Skills / Abilities

Experienced in all areas of transportation, logistics and supply chain operations.

Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes, and identifying timeline constraints, and risks.

Makes clients and their needs a primary focus of one's actions; develop and sustain productive relationships.

Allocates decision making authority and / or task responsibilities to others to maximize the organization's and individuals' effectiveness.

Analyzes complex problems and develop alternative solutions.

Demonstrated leadership skills in influencing departments and implementing and managing change.

Develops and uses collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas and appreciating others' efforts.

Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.

Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.

Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications.

Must be able to read, write and speak English fluently.

Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from management, employees and clients

Education and Experience

Bachelor's Degree in Business, Transportation, Logistics, Supply Chain Management or related field preferred; or equivalent work experience.

Minimum 7 years related experience.

At least 7 years industry experience preferred.

Minimum 5 years supervisory or managerial experience required.

Certifications and Licenses

Professional certification may be required in some areas

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.