Senior Representative-Inside Sales

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Verizon Business Group is revolutionizing how we engage with our Small Business customers virtually, this role is an expansion of those virtual engagement and outreach efforts. As a Strategic Outbound Senior Inside Sales Representative, you will spend the majority of your time executing marketing campaign leads and handling outbound calls.

You'll be part of our Virtual to Business (V2B) team proactively and reactively assisting our client base and providing our customers with a best-in-class experience with your service and support. The client experience will be in your hands as you interact with new and existing customers to drive revenue and business success while ensuring first-class service.

What you'll be doing...

Handling strategic outbound calls through our phone dialer that focuses on various critical marketing campaigns.

Meeting / exceeding quota targets and standards of performance.

Driving multiple key performance indicators.

Owning and managing the sales cycle from beginning to end.

Building and maintaining a sales funnel to ensure the completion of opportunities.

Resolving customers' concerns and recommending solutions.

Creating new business profiles when discovering new logo opportunities.

Working actively in B360, SFDC, WorkHub, and our Inside Sales IVR technologies.

Partnering with the marketing, operations, finance, and field sales teams to drive success with the current base of customers and new logo business.

Identifying, developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques.

Gaining new business and incremental revenue to meet sales targets.

Retaining, managing and growing the existing customer base.

Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions.

Proactively establishing, building and maintaining relationships with key decision makers.

Effectively presenting and creating multi product solution opportunities.

Confidently demonstrating a knowledgeable understanding of wireless and mobility products and groundbreaking integrated software solutions to be able to successfully promote and position products including : Cloud, Security, ISP, VoIP and Google platforms.

Tracking and reporting progress through the consistent use of a variety of sales force automation tools.

We are seeking a dynamic and results-driven Outbound Calling Business Sales Representative to join our team. This rigorous and demanding role requires a proactive and motivated individual who thrives in a fast-paced environment.

Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

Best in class medical, dental and vision

Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.

Verizon's Stock Together annual discretionary award program

Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth.

Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)

8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)

Up to $8k per year in tuition assistance

Expand your knowledge through various industry certifications through Verizon's Get Certified program

Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.

From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically

Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.

What we're looking for...

As an integral part of our sales team, you will be responsible for the following duties and responsibilities :

Work in a structured virtual call center environment with scheduled breaks and lunchtime. Must adhere to the provided schedule.

Sell with urgency. Possess a strong closer mentality and be eager to close deals either same day or within a short cycle.

Responsible for dispositioning marketing campaign records properly and accurately.

Work with various tools, software programs, partners, and leads simultaneously.

Manage and present in virtual meetings with clients, sales managers, vendors, and Solutions Architects.

Build and manage a sales funnel in addition to forecasting incremental growth.

Utilize a consultative sales approach with multi-solution selling experience.

Conduct thorough discovery and qualification for business solutions in every client interaction to maximize opportunities.

Meet performance metrics goals, funnel expectations, and call efficiencies.

Ongoing coaching and development through frequent conversations and creating plans to achieve goals.

Stay engaged hourly in slack groups, with peers, supervisor, and district to encourage engagement and camaraderie.

Be accountable and show up as a leader.

Where you'll be working :

This is a work-from-home position, however you must live within a reasonable commute to one of the locations listed.

You'll need to have :

Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and / or military experience.

Leadership, B2B, R2B, or Inside Sales experience.

Even better if you have one or more of the following :

Commission based experience.

Business-to-business sales experience and business acumen.

Experience in handling inbound and outbound customer calls to achieve sales.

Ability to work effectively and independently in an at-home environment.

Demonstrate self-discipline, time management skills, resourcefulness, and ability to work collaboratively with leaders and teams, all in a virtual work environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this remote role, you'll work from home with occasional in-person trainings and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including : medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.