Lead Resident Services
Experience Senior LivingLone Tree, CO, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMaintain clear, proactive communication, answering and routing phone calls with professionalism and accuracy, ensuring messages are promptly delivered to the appropriate parties. Serve as the liaison between the culinary department and guests for meal reservations, ensuring a positive dining experience. Manage RSVP lists for community events and special meals and follow-up to ensure participation. Manage concierge staff, perform annual performance evaluations, approve timecards, create and manage monthly concierge team schedule and order and distribute team uniforms. Partner with the Sales department to create and maintain new resident files, ensuring all records are up to date. Partner with the IT help desk to add new residents to the community’s technology platforms, ensuring seamless integration into the system. Oversee general office management, including ordering supplies, monitor sign-in / sign-out logs for residents and guests to maintain community security, process mail, ensure a clean, organized, and welcoming reception and lobby area at all times. Two (2) to five (5) years' experience as a Concierge, Office Manager or administrative, customer service role required. One (1) to two (2) years' experience managing a small team of direct reports required. Experience working in a senior living community preferred. Ability to utilize technology effectively and efficiently, including use of computers, iPad / tablet, Word programming, internet access, and email. The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy. Excellent communication and interpersonal skills with a focus on customer service. Strong organizational skills and attention to detail. Ability to multitask and manage competing priorities in a fast-paced environment. A proactive, solution-oriented attitude with a focus on creating positive experiences.
Job Description
Job Description
At Experience Senior Living , we are a team of dedicated professionals driven by our mission to create communities with purpose that make a positive impact on the lives of our residents, their families and our team members. We are curating extraordinary experiences by fostering genuine friendships and connections with our residents. We intend to disrupt the experience of aging by allowing all residents to thrive in a vibrant, engaging environment.
We are seeking an exceptional Lead Resident Services team member for our beautiful new community, The Reserve at Lone Tree. This is your chance to work in a caring, attentive environment, catering to the unique needs of our residents who have chosen to enjoy a lifestyle they’ve earned and deserve at our beautiful community.
Key Responsibilities :
As the Lead Resident Services, you will be at the heart of our community, providing exceptional service to residents, families, guests, vendors, and staff. You will ensure that our community runs smoothly while creating a welcoming and memorable experience for everyone that visits our community.
Resident & Family Services :
- Welcome new residents and families, introduce them to the community, and provide an overview of concierge services. Serve as the primary point of contact for all needs, requests and concerns delivering a personalized, memorable service.
- Coordinate and facilitate services such as dry cleaning, grocery deliveries, reservations, beauty appointments, tickets, and transportation, ensuring seamless execution and satisfaction.
- Coordinate the community’s transportation schedule, ensuring smooth, conflict-free experiences for all residents.
Communication & Support :
General Admin & Office Management :
Front Desk Operations :
Requirements
Benefits
We offer a full benefits package that includes medical, dental, vision, STD / LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
Compensation : $47,000-50,000
Why Choose Us?
This is more than just a job—it’s an opportunity to be part of something truly special. If you’re ready to bring your compassion and professionalism to our community and make a difference in the lives of seniors, we want to hear from you! Apply today and help us create a welcoming and nurturing place where our residents can enjoy the best years of their lives.
Apply Today!
serp_jobs.job_alerts.create_a_job
Service Lead • Lone Tree, CO, US
Job_description.internal_linking.related_jobs
Leasing Consultant (Residential).Onsite Property Management Property Management / Full Time / On-site.CIM is a community-focused real estate and infrastructure owner, operator, lender, and develop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Creating a better way to live is the purpose that binds AvalonBay associates.At AvalonBay, every day is an opportunity to make a difference in someone's life.
Whether it's helping someone choose one...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Here’s the deal : we’re looking to stand out by taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service.
But that only happens because we h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Leasing Consultant, Multifamily Villas On 76th Apartments.As a Leasing Consultant, you will play an important role with the onsite management team.
Our Leasing Consultants look forward to working wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Leasing Consultant, Multifamily (Floating).As a Leasing Consultant, you will play an important role with the onsite management team.
Our Leasing Consultants look forward to working with an exception...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
As a Client Service Lead, you will bring your expertise and experience to our team and understand what Matter does for each of our families.
You'll be ensuring the successful execution of each assig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression.
We bring the strength of more than 1...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Plus - Receive a company provided RTD Pass with your employment!.The Lead Landscape Tech is a full-time position with Shea Properties (Shea), D / B / A Tech Center Maintenance (TCM), responsible for as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you a sales professional with excellent communication skills and a passion for closing deals? Do you thrive in a leadership role while working directly with clients?.
As the Team Lead (Closer), ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
In this role, you'll travel to various locations to support the upkeep and quality of our communities.You'll lead on-site maintenance efforts, collaborate with service teams, and contribute to deli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY! As the Resident Services Manager, you will ensure outstanding customer service exper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Bridgewater- A Legacy Retirement Community - Castle Rock, CO.Are you a compassionate leader who thrives on making a meaningful impact? At.
Bridgewater - A Legacy Retirement Community.Along with a co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Unlock your potential with Avenue5 Residential.We take care of you, so you can take care of our residents, properties and clients.
Property management may be our business, but people are our passion...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team.Join us as we exceed our residents' expectations of a place to call home.
The Leasing Consultant supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manager of Homeless and Housing Stability Services.The mission of the Housing Authority of the City of Aurora (AHA) is to develop and promote quality housing while supporting and encouraging econom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Manager, Residential Field Service Operations.Key Responsibilities Lead and coach Residential Field Service Managers to meet performance and quality targets Collaborat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression.
We bring the strength of more than ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Leasing Consultant (Residential)
CIM GroupDenver, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Leasing Consultant
AvalonBay CommunitiesAurora, CO, USserp_jobs.job_card.full_time
Team Lead Lawn and Home Services
The Grounds GuysBroomfield, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Leasing Consultant, Multifamily
Cushman & WakefieldDenver, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Leasing Consultant, Multifamily (Floating)
Cushman & WakefieldDenver, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Client Services Lead
Matter Family OfficeDenver, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Field Services Analyst
RaytheonAurora, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Lead Landscape Tech
J.F. Shea Family of CompaniesDenver, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Residential Team Lead
Cox RoofingDenver, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Traveling Service Supervisor
Continental PropertiesDenver, CO, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Resident Services Manager
GablesDenver, CO, USserp_jobs.job_card.full_time
Resident Services Director- Senior Living
Western States Lodging & ManagementCastle Rock, CO, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Leasing Consultant
Avenue5Littleton, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Leasing Consultant | MAA Milepost 35
MAADenver, CO, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager of Homeless and Housing Stability Services
Aurora Housing AuthorityAurora, CO, USserp_jobs.job_card.permanent
Resident Services
Experience Senior LivingLone Tree, CO, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Manager, Residential Field Service
VirtualVocationsLittleton, Colorado, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Field Services Analyst
Clearance JobsAurora, CO, USserp_jobs.job_card.full_time