Engineering Technician II

Job Description

Job Description

Company Description

Pay range : $22 - $24 / hour  - Use our Daily Pay benefit and get access to your pay as you need it.

On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

As an Engineering Technician II, you will :

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
• Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed
• Diagnose, replace, and repair minor electrical components such as receptacles and ballasts
• Troubleshoot and repair appliances and household fixtures
• Understand HVAC systems and perform basic preventive maintenance and diagnostics
• Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking
• Repair or replace tiles, grout, vinyl, and carpet as required
• Work with pools, spas, and water features, including chemical balancing and cleaning tasks
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work
• Operate resort operations devices and software effectively (HotSOS and other applicable systems)
• Communicate professionally through radios, phones, emails, and verbal interactions
• Perform maintenance and cleaning tasks as required by resort management
• Safely use hand tools, power tools, and battery-powered tools required for the job
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
• Follow safety guidelines and practices
• Recognize and identify potential safety hazards on the property
• Communicate and interpret guest needs through positive interactions toward resolution
• Adhere to all CFI / Westgate Resorts policies and procedures
• Always represent Westgate Resorts professionally through appearance, attire, and behavior
• Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

Additional Information

Why Westgate?

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.