Insurance Customer Service Representative

FrankCrum is a Top Workplace!

The FrankCrum Insurance Agency (FCIA) is a local family-owned commercial insurance agency with a diverse client base throughout the US. We are a consultative resource and provide detailed information to assist clients in making informed decision on their commercial insurance coverage needs. Our agency works with a wide range of industries and types of coverage and since our beginning in 2008, our agency has maintained steady growth, stability, and success.

Click here to learn more about FrankCrum!   The Role You’ll Play to Create Success  We are excited to announce a full-time Customer Service Representative position filled with many exciting opportunities!

In this role, you will have the opportunity to impact the FrankCrum business everyday by providing general office support for commercial lines insurance sales and service.  Prequalifies all requests for quotes to determine eligibility and interest.

Processes policy changes.

Issues certificates of insurance.

Answers customer questions regarding products and services.  Reviews policies and binders issued by insurance carrier to ensure accuracy.

Supports account managers throughout the sales and servicing process.

Creates management reports for Agency Vice President.

Administratively supports the Agency Vice President.   The Attributes We Seek  Keys to success in this position include Florida 4-40 Customer Representative License in good standing and two (2) years of insurance industry experience, preferably with commercial lines. A high school diploma or equivalent is required.    Our Competitive Benefits Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including :

• Health Insurance is zero dollar paycheck cost for employee's coverage and only $295 a month for family!

Dental and Vision Insurance Short Term Disability and Term Life Insurance at no cost to the employee Long Term Disability and Voluntary Term Life Insurance Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match Employee Assistance Program at no cost to the employee Flexible Spending Accounts for Medical and Dependent Care Reimbursement Health Savings Account funded by FrankCrum Paid time off and holiday pay Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year PTO cash out Tickets at Work Access to the Corporate America Family Credit Union Employee and client referral bonus programs Paid volunteer time Disaster Relief Fund for employees     What’s Special About FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 is made of several companies :

If you want to play this role to positively impact our client's day-to-day business, then apply now!