Automotive Technical Examination AgentVirtualVocations • Birmingham, Alabama, United States
Automotive Technical Examination Agent
VirtualVocations • Birmingham, Alabama, United States
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A company is looking for a Technical Examination Agent (Remote - Must live in the US) with Automotive Experience.
Key Responsibilities :
Provide technical assistance and guidance to Dealers, resolving product concerns effectively
Create and document customer contacts and technical cases in the Cherwell system
Communicate product issues to internal teams and follow up on existing cases until resolution
Required Qualifications :
High School Graduate (Bachelor's degree preferred)
Automotive Service Excellence Certifications (ASE) in relevant areas
Minimum of 3 years of automotive repair experience
2-3 years of experience with Cummins 6.0L Diesel Engine
Knowledge of diagnostics, repair tools, and Dealer information software
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