Sales Director - Audio Visual, Event Technology Job at Pinnacle Live in Dallas

Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events, with a focus on tackling tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary

The Sales Director plays a critical role within the In-Venue Sales Organization and will be responsible for driving and managing the sales efforts within their assigned hotel. This role serves as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration among Pinnacle Live and hotel sales teams. The Sales Director is influential in driving short- and long-term growth and profitability.

Essential Functions

• Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales.
• Maintain a deep knowledge of Pinnacle Live’s products and offerings while displaying a passion for learning and understanding new technologies.
• Communicate and collaborate effectively with the Venue Director on day-to-day responsibilities, service and client issues, hotel relationships, and management of the Sales Managers if applicable.
• Communicate and collaborate effectively with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management.
• Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable.
• Hire, manage, and develop the Sales Manager staff and ensure they deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.
• Generate and revise scope of work, quotes, proposals, and contracts based on the needs of large-scale hotel leads requiring AV products and services.
• Stay attuned to the Sales Managers’ needs and maintain an open line of communication with them.
• Coordinate with the Operations department to ensure successful events for clients.
• Provide and measure accurate revenue forecasts for the sales team and leadership.
• Explore profitability, revenue opportunities, and client retention through creativity and collaboration.
• Sell profitable business that aligns with budget expectations, forecasting, and reporting to support P&L efforts; have a working understanding of how a P&L works.
• Manage accurate and timely billing of events and clients through the sales team.
• Perform other duties as assigned.

Supervisory Responsibilities

Directs a team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education & Experience

Required Skills & Knowledge

Benefits

Diversity, Equity, Inclusion & EEO

Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions. We strive to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.

Pinnacle Live welcomes, acknowledges, empowers, and celebrates the diversity of all team members, clients, and partners, and affirms the identities and experiences of all involved. We actively embrace all forms of diversity.

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