Photography Manager-Nashville Job at CoStar Group in Nashville

Overview

Photography Manager – Nashville, TN. This role is based in the Nashville office and leads a team supporting the Homes.com and Apartments.com brands.

CoStar Group (NASDAQ : CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been delivering real estate information and online marketplaces for over 35 years, continually refining and innovating our approach to serve customers, employees, and investors. This is how we deliver for our customers, our employees, and investors by equipping the brightest minds with the best resources.

About the Role

As a Photographer Manager, you will lead a dynamic team of 8–10 photographers supporting the Homes.com and Apartments.com brands. This role combines leadership, technical expertise, and exceptional customer service to ensure our clients receive top-notch media for residential homes, including virtual tours, schematic floor plans, and photography. You will be responsible for ensuring photographers meet appointment deadlines and quality standards.

The ideal candidate will possess a keen eye for detail, strong technical skills, and excellent communication abilities to effectively manage remote teams. This role will work closely with clients, sales, logistics, and the broader photographer department. This role is an in-office position within the respective market.

Responsibilities

• Lead and manage a team of 8–10 photographers providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards.
• Develop and implement efficient workflows optimizing output while maintaining quality product and service.
• Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards. Provide feedback and coaching to photographers as needed.
• Maintain a high level of customer satisfaction by promptly addressing inquiries or concerns from clients and providing exceptional service throughout the process.
• Review KPI and scorecard performance regularly to identify key areas for improvement.
• Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance skills and performance.
• Serve as the primary point of contact for technical issues related to equipment and software. Troubleshoot problems and coordinate with IT support to resolve issues promptly.
• Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services.
• Frequent travel within the region, with some travel to the Richmond, VA office required.

Qualifications

What’s in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance-based incentives and invest in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to) :

Note : We welcome all qualified candidates eligible to work full-time in the United States to apply. CoStar Group is not able to provide visa sponsorship for this position.

This position offers a base salary range of $95,000–$105,000 based on relevant skills and experience and includes a generous benefits plan.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

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