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Specialized Technical Automotive Consultant (Work at Home - Ohio)
Specialized Technical Automotive Consultant (Work at Home - Ohio)Morley • Columbus, OH, US
Specialized Technical Automotive Consultant (Work at Home - Ohio)

Specialized Technical Automotive Consultant (Work at Home - Ohio)

Morley • Columbus, OH, US
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About the Role

Opportunity for ASE-Certified Auto Technicians. Location : Work from Home – Ohio residents; Initial on-site training – Saginaw, Michigan.

Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?

Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants. Be the first line of defense in solving new and challenging vehicle repair issues.

Why Apply

  • Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
  • Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.

What to Expect

  • Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.
  • Specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
  • Training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
  • Access to the latest technical data and repair strategies, with guidance from fellow consultants and leaders.
  • Opportunities for professional growth and advancement within the team.

    • Want to Learn More?

  • Read about a day in the life of a Morley Technical Automotive Consultant : https : / / insde.co / xo3d
  • Video overview : https : / / mrly.info / 5ja

    • Have Questions?

    Engage with our Talent Acquisition team via live chat during business hours.

  • careers.morleycompanies.com
  • Chat hours : M-F 8 a.m. - 5 p.m. Eastern time; some holidays may be closed
  • TA responses to after-hours questions the next business day

    • Skills for Success

    Required Skills

  • Strong understanding of automotive engine, electrical, drivetrain and / or infotainment systems
  • Able to use electronic service manuals

    • Eligibility Requirements

  • High school diploma or equivalent
  • Five or more years of recent experience as a mechanic in a full-service shop
  • Two ASE certifications (or can obtain within six months of hire with reimbursement)
  • Valid driver\'s license
  • One or more years of customer service experience (previous call center work, retail, restaurant, hotel or any role with customer interaction)
  • Able to work shifts within the center's hours of operation : Monday - Friday, 7 a.m. - 8 p.m. Eastern time, no weekends
  • Must be able to follow the schedule reliably, as some queues are time sensitive

    • Nice to Have

  • Electric vehicle (EV) experience
  • Microsoft Office experience
  • Typing skills

    • Remote Work Requirements

  • Ohio resident
  • High-speed internet access at home with Ethernet or landline
  • Secluded and distraction-free work environment

    • Why Join Our Morley Family

    The value of your employment is the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

    Health & Wellness Benefits

  • Medical and prescription coverage, including free annual physicals
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program (earn a reward for annual wellness checkup)
  • Programs to quit tobacco use and manage chronic conditions

    • Financial Benefits

  • 401(k) with match
  • Flexible spending account
  • Life insurance
  • Short- and long-term disability insurance (company paid)

    • Benefits to Make Your Life Easier

  • Teladoc : 24 / 7 online access to doctors
  • 24 / 7 nurse help desk
  • Patient advocacy : Free 24 / 7 help with benefit questions and claims issues
  • Family, financial and estate guidance (will) services

    • About Morley

    Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains – for our Morley Family members and for the world-leading companies that partner with us.

    We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

    Thank you for your interest in Morley.

    Notices

  • Morley utilizes E-Verify during onboarding for all hires. See E-Verify information : https : / / bit.ly / MorleyEverify and right to work : https : / / bit.ly / MorleyRightToWork
  • California CCPA Notice : https : / / info.morleynet.com / ccpa
  • Morley privacy policy : https : / / info.morleynet.com / morley-privacy-policy

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