Overview
Our client is looking for a IT Network Administrator for a contract role, working on-site in Lawrenceville, GA. Title : IT Network Administrator . Contract Duration : On-going. The role is designed for a highly skilled IT professional to support Tier 1–2 network, systems, and cloud infrastructure operations in a mission-critical 24x7x365 environment. You will be responsible for the proactive monitoring, troubleshooting, and resolution of issues impacting a large-scale LAN / WAN architecture across over 100 sites, including core IP networking, virtualization platforms, hybrid cloud environments (AWS, Azure, GCP), and SaaS integrations. This role includes hands-on support of cloud services, routers, switches, firewalls, wireless infrastructure, and various connected devices. You will also manage escalations, execute standard changes, and contribute to documentation and continuous improvement.
Responsibilities
- Provide proactive monitoring, troubleshooting, and resolution of issues affecting a large-scale LAN / WAN across over 100 sites, including core IP networking, virtualization platforms, hybrid cloud environments (AWS, Azure, GCP), and SaaS integrations.
- Hands-on support of cloud services, routers, switches, firewalls, wireless infrastructure, and various connected devices.
- Manage escalations, execute standard changes, and contribute to documentation and continuous improvement.
- Support Tier 1–2 network, systems, and cloud infrastructure operations in a mission-critical 24x7x365 environment.
Qualifications
Associate's or Bachelor's degree in IT, Computer Science, or equivalent hands-on experience.2–4+ years of experience in a NOC or enterprise IT operations environment.Familiarity with ITIL-based incident, problems, and change management.Experience with at least one scripting / configuration tool (e.g., Ansible, Terraform, PowerShell, Python).Preferred Experience
Infrastructure Monitoring & Incident Response : Monitor enterprise infrastructure using SolarWinds, Splunk, LogicMonitor, Datadog, and Network Analyzer platforms; triage and respond to system-generated alerts and logs across network, server, and cloud environments; perform root-cause analysis (RCA) and escalate to Tier 2 / 3 engineering teams as necessary.Networking & Systems Operations
Configure and support LAN / WAN connectivity for user devices (PCs, VOIP phones, printers, IoT, card readers, body-worn cameras).Troubleshoot and maintain DHCP reservations, DNS configurations, firewall rules, and VLAN assignments; maintain connectivity between internal systems, cloud resources, and remote users (VPN, NetMotion, IPsec / SSL).Cloud & Virtualization
Support workloads running in cloud computing such as AWS, Azure, and GCP (EC2, VPC, IAM, Lambda, Azure VMs).Collaborate with IT teams to monitor cloud service pipelines, cloud-native telemetry (CloudWatch, Azure Monitor).Perform basic operations in VMware vSphere / ESXi, Hyper-V, and KVM environments.Security & Compliance
Block malicious IPs in real-time per InfoSec team guidance.Manage VPN access for employees and third-party vendors.Support physical security infrastructure (cameras, intercoms, badge systems) across 100+ sites using Avigilon.Field & Physical Layer Support
Perform cabling verification and troubleshooting for network patching; use tools such as Fluke DTX testers to validate copper and fiber connections.Coordinate with low-voltage cabling vendors for installations and escalations.Operational Management
Use Salesforce & Team Dynamix Service Management for ticket handling and workflow tracking.Maintain NOC SOPs, technical documentation, and operational runbooks.Participate in on-call rotations and after-hours emergency support.Preferred Certifications
Security & Monitoring : CompTIA Security+.Preferred Technical Skills – Networking
Deep understanding of TCP / IP, BGP, OSPF, NAT, VLANs, ACLs, and multicast.Configuration and troubleshooting of Cisco routers / switches : 2900, 3800, 3900 series routers; 2900, 3500, 3700, 9200, 9300, 9500, IE2K / 4K / 5K series switches.Familiarity with SNMP, NetFlow / sFlow, Wireshark / tcpdump.Experience with SD-WAN, MPLS, VPN (IPSec / SSL), and wireless networks at scale.Knowledge of Layer 1–4 troubleshooting and infrastructure design for 50+ site environments.Systems Admin experience in Windows Server and Linux (RHEL, Ubuntu).Proficiency in shell scripting (Bash, PowerShell), log parsing, and systems automation.Hands-on with virtualization (VMware vSphere, Hyper-V, KVM).Cloud & Monitoring
Familiarity with cloud computing models (IaaS, PaaS, SaaS).Experience monitoring cloud-native workloads with CloudWatch, Azure Monitor, or Stackdriver.Ability to interpret and respond to CI / CD pipelines and security telemetry.J-18808-Ljbffr