Information Technology Specialist

Overview

The IT Specialist supports Brighton Resort's technology infrastructure and ensures seamless technology operations for employees and guests. This hands-on role provides desktop and network support, assists with system administration, and helps maintain the resort's IT and communication systems across mountain and base areas. The ideal candidate is a reliable problem-solver with strong customer service skills who enjoys working in an active mountain environment.

Responsibilities

• Provide desktop PC support to Brighton Resort employees and customers.
• Good communication and guest service skills with both technical and business team members.
• Assist with administering and maintaining production servers and enterprise applications that support Brighton Resort's operations.
• Install and / or replace network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc.
• Maintain network cabling infrastructure (indoor and outdoor). Repair or replace defective wiring. Install wiring to support renovation, relocation, or new construction. Terminate wiring.
• Maintain stocks of consumable supplies.
• May be assigned additional tasks.

Qualifications

Extent Of Public Contact

This job requires extensive, daily contact with both the public, Brighton Resort guests and Brighton Resort employees. Customer service is a key element of the job and adherence to Brighton Resort's service values is mandatory. For the most part, Brighton Resort employees are the IT department's customers.

Physical Demands

Working Conditions And Environment

Perks & Benefits

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