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North American Truck & Trailer, Inc.Sioux Falls, SD, US
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Job Description

Job Description

Mobile Service Technician – Sioux Falls Kenworth

At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.

Job Description :

As a Mobile Service Technician, you will be responsible for diagnosing, repairing, and maintaining trucks on-site for our clients. You’ll be the face of our dealership in the field, providing expert service with a focus on efficiency, professionalism, and customer satisfaction.

Key Responsibilities :

  • Perform on-site diagnostics, repairs, and maintenance on a variety of truck makes and models.
  • Provide emergency roadside assistance and support as needed.
  • Use diagnostic tools and software to identify issues quickly and accurately.
  • Communicate clearly and effectively with customers to explain repairs and maintenance procedures.
  • Maintain a clean and organized service vehicle, stocked with necessary parts and tools.
  • Document all work performed, including parts used, repairs completed, and time spent on each job.
  • Follow all safety protocols and company procedures.
  • Provide exceptional customer service, ensuring that each client’s needs are met with professionalism and efficiency.

Qualifications :

  • High school diploma or equivalent; technical certifications are a plus.
  • Minimum of 2 years of experience as a truck technician, preferably in a mobile service role.
  • Strong diagnostic and problem-solving skills.
  • Proficiency with diagnostic tools and software.
  • Ability to work independently and manage time effectively.
  • Excellent communication and customer service skills.
  • Valid driver’s license with a clean driving record.
  • Ability to lift heavy parts and equipment as needed.
  • Willingness to work flexible hours, including some evenings and weekends.
  • Benefits available the 1st of the month following date of hire.

  • 401(k) retirement plan with company match
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Paid Vacation, Sick, and Holidays
  • OEM Training Incentive for Parts & Service personnel
  • Tool Reimbursement for service employees
  • Tuition Reimbursement for service employees
  • Discount on Parts / Labor and Vehicle Purchases
  • Employee Referral Bonus
  • Professional work environment
  • To apply please contact Chery Rierson at Cheryl.rierson@nattinc.com or 605-332-7112.

    Come experience the difference!

    In joining the North American Truck and Trailer family, you're not just securing a job – you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!

    #hc183553

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    Mobile Tech • Sioux Falls, SD, US

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