Consumer Access SpecialistDavenport, FL

Consumer Access Specialist

AdventHealth Heart of Florida was founded in 1966 with a mission to extend the healing ministry of Christ to help families, friends and neighbors in West Florida heal in body, mind and spirit. Challenging ourselves to provide whole-person care ever since has helped us gain recognition by the Joint Commission, the American Heart Association and the American Diabetes Association. We invite you to elevate your career in health care at AdventHealth Heart of Florida, where we specialize in cardiology, mother / baby and orthopedics. Learn more about our open positions and start your career today.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute : Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and / or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team : Proactively seeks assistance to improve any responsibilities assigned to their role. Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience. Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area. Meets and exceeds productivity standards determined by department leadership. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime.

The expertise and experiences you'll need to succeed : High School Grad or Equiv and 1 years experience. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.