Application Engineer

At HUB International , we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Summary

The Application Engineer is responsible for design, delivery, quality, and continual improvement of application solutions for M&A from initial onboarding through complete integration. The role reports to the Senior Application Engineer and functions as a member of the Technology Integration Delivery team within M&A Integration. This role is responsible for deliverable timeliness and quality related to application conversions. The successful candidate will have broad, general IT knowledge to be able to rapidly assess new acquisition IT environments and contribute to the integration planning along with a dedicated team of business and technical experts.

Key Responsibilities

Application Conversion

Assess landscape of acquired entity's applications and determine appropriate conversion approach and path

Perform standard application discovery with manual and scripted processes

Articulate situations where no solution exists, and new engineering is needed

Execute data migration strategies and implement conversions for standard systems (e.g. Epic, Benefit Point, MS Dynamics) in partnership with vendor partners, providing a high quality, timely delivery using either a scripted or manual data conversion

Assist with post-application conversion support efforts, addressing and eliminating issues and facilitating Service Introduction to the IT Service Management Team

Help develop processes to scale application discovery across many types of applications

Document solution details and facilitate knowledge transfer to IT solutions teams and Service Management Team

Own application migration runbooks, customer preparations and cross team training

Evenings, weekends or non-regular hours will be required.

Quality and Documentation

Contribute to the application inventory repository, identifying applications that do not fit with HUB's enterprise catalog

Analyze and recommend strategies to support such applications and identify system retirement and consolidation situations

Ensure integration solutions are properly documented and maintained in a content management repository

Catalog, classify, and inventory application dependencies to establish repeatable methodologies

Team Leadership and Management

Ensure delivery, quality, and continual improvement of the application conversion process

Maintain alignment with Business Operations and Training (BOT) to address the implications of the conversion approach on training and communications

Demonstrate Operations and Technology Leadership Behaviors (one team, build trust, customer driven, future focused, innovate daily, and be curious) in all actions and ways of working, and coach their organization on the behaviors

Fulfill additional duties as required

Key Success Measurements

Ensuring data integrity and meeting data quality requirements

Executing successful integration projects across the entire M&A portfolio

Completing conversion activities within the timelines set forth at the beginning of the integration process

Qualifications

Well-grounded in technology and has a solid understanding of application conversions, specific experience includes :

3 years of experience in project-based process and technology design and delivery execution roles

Experience working in a matrixed environment designing and delivering solutions for complex people, technology, and process integration programs

Experience with Windows PowerShell, robocopy and batch files scripting

Application migration experience with broker management systems a plus (i.e Epic, Benefit Point, AMS360, etc.)

Working knowledge with the following technology domains : SaaS technologies, application configuration / packaging for cloud computing, AWS, Azure, Windows Server (all flavors), MS SQL

Strong organizational skills, detail oriented with the ability to handle multiple projects and priorities concurrently.

Excellent communication skills (both written and verbal)

Understanding of the broker / carrier ecosystems

Bachelor's degree in information technology or related education and / or certifications

Authorized to work in the United States, Canada, and Puerto Rico

Required Competencies

Strategic Orientation

Understands the business context in which solutions are being developed and designed

Ability to clearly articulate the solution needs in context of the business environment, demonstrating a bigger picture perspective

Results Orientation

Optimizes contribution and results versus settling for what is simply most practical, cost-effective, or easiest to execute

Sets time-bound objectives and activities, and eliminates barriers in an organized, structured, and diligent manner

Team Leadership

Acknowledges and considers different backgrounds and working styles, tailoring style as appropriate

Offers an improved way of delivering value when appropriate

Has the passion for the mandate that is contagious with other team members while also promoting the highest standards of ethics and compliance

Collaboration and Influencing

Builds trust and confidence with team members to influence decisions as appropriate

Builds meaningful relationships with team members and across functions within the organization

Communicates complex ideas and open to ideas from others

Uses a sound decision-making process and ability to influence through strong interpersonal skills, underlined by superior judgment

This position is based out of Chicago on a hybrid work schedule.

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation?? Do you thrive in a supportive and client focused work environment?? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?? When you join HUB International , you will be part of a community of learners and doers focused on our Core Values : entrepreneurship, teamwork, integrity, accountability, and service.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states : The expected salary range for this position is $90K to $110K and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health / dental / vision / life / disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.?

Department Information Technology

Required Experience : 2-5 years of relevant experience

Required Travel : Negligible

Required Education : Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program ()

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