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Receptionist & Program Aide
Receptionist & Program AideSalvation Army Southern Territory • Pasadena, TX, US
Receptionist & Program Aide

Receptionist & Program Aide

Salvation Army Southern Territory • Pasadena, TX, US
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Admin Support Opportunity

Schedule / Hours : M-F - (40 hours per week)

This position is responsible for :

Provides general program and information about the Corps operations and services; receives and receipts deliveries and donations; greets and announces visitors and clients; provides administrative assistance for the Social Services, Food Pantry and Christmas Season Programs; assists children's activities at an after-school program; performs routine clerical work such as typing and filing; assists with transporting passengers in a Salvation Army vehicle.

Key Responsibilities :

  • Answers the telephone and transfers calls to the appropriate destination; responds to callers' questions and provides accurate information.
  • Telephones others to communicate messages; records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and / or E-mail.
  • Receives, greets and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army; Ensures that visitors and clients have signed in.
  • Adds / deletes names and extensions to the phone list to ensure the list remains up to date on a daily basis; proofreads telephone lists for mistakes before list is printed.
  • Greet and monitor clients and patrons visiting the Corps Community Center, ensure compliance with rules and regulations to ensure their safety.

Physical Requirements and Conditions :

  • Ability to meet attendance requirements.
  • Ability to read, write and communicate the English language effectively.
  • Ability to operate a telephone and / or switchboard.
  • Ability to sort documents alphabetically and numerically.
  • Ability to perform continuous walking, stooping, standing, and climbing while functioning in the food pantry capacity.
  • Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
  • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.

    • Employee Benefits :

  • Paid Time Off
  • Retirement Savings
  • Supplemental Insurance Available
  • Voluntary Life Insurance and more!

    • What We Are Looking For In You :

    Education and Experience :

  • High school diploma or G.E.D., and
  • Prior experience working with the public performing customer service or receptionist responsibilities, or
  • Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.

    • Certifications :

  • Valid State Driver's License (Preferred)

    • Equal Opportunity Employer : Veterans | Disabled

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    Program Aide • Pasadena, TX, US