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Team Member

Team Member

Dunkin'East Palatka, FL, US
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Responsibilities of Crew Member includes :

Guest Satisfaction :

  • Ensures each guest is highly satisfied with their experience at Dunkin’ Donuts
  • Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
  • Resolves guest problems with a sense of urgency
  • Communicates clearly with each guest in a friendly and courteous way
  • Completes all orders accurately and within Dunkin’ Donuts speed of service standards
  • Consistently serves quality food and beverages to each guest
  • Issues a receipt with each order to provide guests with an opportunity to tell us about their visit
  • Participates in team service to ensure each guest is served quickly
  • Stays focused on the guest and accomplishes all work assignments with excellence
  • Maintains food safety standards
  • Contributes to the cleanliness of their workstation and the restaurant
  • Describes and assembles promoted products and beverages according to the current marketing promotion
  • Monitors and adjusts the products in the back case according to Dunkin’ Donuts merchandising and product appearance standards

Requirements Teamwork :

  • Actively learns and partners with manager to complete required Dunkin’ Donuts training
  • Supports the training of new crew members as requested
  • Works well with the team and treats people with respect
  • Responds positively to coaching and direction
  • Arrives ready to work on time

    • Profitability :

  • Handles POS transactions and payments with accuracy
  • Follows uniform and grooming standards
  • Clocks in and out at the scheduled time
  • Adheres to all processes and policies
  • Prepares all products following appropriate
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    Team Member • East Palatka, FL, US