Manager, Data Operations

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KPMG is currently seeking a Manager, Data Operations to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities :

• Manage and lead a team of Managed Service Provider (MSP) individuals, ensuring efficient monitoring of data pipelines and rapid response to any incidents
• Ensure the stability and reliability of the data platform, addressing technical issues as they arise; maintain comprehensive documentation for data operations processes, including design, configuration, and troubleshooting guides
• Work to ensure that Service Level Agreements (SLAs) are consistently met by monitoring performance against metrics and implementing corrective actions as needed
• Provide input for roadmap planning and identify opportunities for improvement and innovation within data operations; liaise with cross-functional teams to ensure alignment and collaboration on data operations initiatives and priorities
• Oversee daily monitoring and analysis of end-to-end data performance and communicate results and findings to relevant stakeholders
• Offer guidance and coaching to internal and MSP technical staff, fostering a culture of continuous learning and development; serve as the point of escalation for any operational issues, working to quickly resolve problems and minimize impact on business operations

Qualifications :

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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants : Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.