Patient Care Front Desk Specialist (Bilingual Spanish)
FYZICAL Therapy and Balance CentersLawrenceville, GA, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionBuild real-world experience in healthcare operations Develop skills in referral management, patient service, and community relationship building Work alongside licensed physical therapists and support staff in a collaborative setting Make a tangible impact on patient outcomes and access to care Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect / open mail; distribute mail to proper areas / people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling / patient arrival Bilingual (English / Spanish) - REQUIRED High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
Patient Care Front Desk Specialist (Must be Bilingual in English & Spanish)
- Part-Time
- or
- Full-Time
Must have at least 1 year experience with medical billing or medical front desk operations
Lawrenceville, GA | $17–$22.00 / hr + Performance Bonuses
No Weekends
Full-Time Option : 40 hour work-week, no weekends; Health Insurance + 401(k) with Employer Match
Part-Time Option : 20 - 30 hours per week, Ideal for rising students with flexibility to work on the following days Monday (7am - 12p), Tuesday (10am - 7pm), Thursday(10am - 7pm) & Friday (8am - 2pm) .
About Us
At FYZICAL Therapy & Balance Centers, we help patients improve balance, movement, and overall wellness. Our team blends expert physical therapy with compassionate patient support to treat the whole person — not just the condition.
The Role
We’re looking for a friendly, outgoing, detail-oriented Patient Care Front Desk Specialist to manage patient scheduling, coordinate care, and provide supportive wellness check-ins. Whether part-time (20–28 hrs / week) or full-time (40 hrs / week), this role is perfect for someone who enjoys making a meaningful impact in a collaborative, patient-centered clinic.
Why This Role is a Career Launchpad
This is more than a part-time job — it's a career-enhancing opportunity to :
Ready to grow your career in a role that blends purpose with professional development?
Apply now to join a passionate, mission-driven team at FYZICAL Therapy & Balance Centers – Lawrenceville Sugarloaf.
Responsibilities
Required Skills
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Front Desk Specialist • Lawrenceville, GA, US
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