Client Service Supervisor
VCA Animal HospitalsLatham, NY, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionResponsible for the day-to-day client service areas of the front office and internally with departmental relations. This includes interviewing, training, coaching, developing, mentoring and disciplinary action as appropriate. Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization. Assist Hospital Manager with day to day operations. Resolve informal client complaints, maintain and report on these issues to the hospital manager. Responsible for the efficient day-to-day running of the front office to include enforcement of policies, procedures and protocols. Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the hospital manager. Make decisions on behalf of the department utilizing good judgment, which demonstrates the best interest of the hospital and the clients. Coach employees and direct reports. Assist in the development and delivery of employee evaluations for the front desk with hospital manager. Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business. Handle communication of financial information to clients and doctors. Act as a liaison between front office and other department supervisors. Access to the people and financial resources of a large veterinary community Leadership opportunities Career development programs Opportunities to give back through strong Shelter partnerships and VCA Charities Tuition support and sponsorships Free wellness subscriptions (Head Space) Referral bonuses Competitive wage Medical, dental & vision insurance Life, long and short term disability insurance Paid parental leave Paid vacation and sick time 401(k)
Client Service Supervisor
VCA Shaker Animal Hospital is seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager / Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.
Skills and Qualifications
- Excellent knowledge of client service and communication center operations.
- Strong organizational skills.
- Strong client relations and interpersonal skills.
- Intermediate to expert computer skills.
- Excellent oral and written communication skills.
- Strong supervisory skills.
- Strong client service background.
- Ability to lift up to 40 pounds.
- 2 years of supervisory experience required.
- 2 years of experience in the veterinary field preferred.
Job Responsibilities
Why Join the VCA Shaker Animal Family?
We are passionate about supporting our team and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a career veterinary medicine has to offer. We create and support an inclusive work environment where you can focus on your growth, your happiness, and the clients and patients you serve. Below are some of the many benefits of joining the VCA team!
This position pays $20-22 hour depending on experience and qualifications. Apply for this wonderful opportunity today!
If you are a current associate, you need to apply through our internal career site.
serp_jobs.job_alerts.create_a_job
Client Service Supervisor • Latham, NY, US
Job_description.internal_linking.related_jobs
Earn at least $1360 driving with Uber when you complete your first 116 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Children Youth and Family Services Clinician.Position Requires Credentialing.And as an additional benefit for our Rostered Clinicians, we provide the required 100 hours of clinical supervision towa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.Processes a variety...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Earn at least $1360 driving with Uber when you complete your first 116 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture.Guided by our miss...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Day (United States of America).The Nurse Supervisor provides day to day coordination of the clinical activity within the department to ensure smooth operation of the practice including adequate and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Services Representative.The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building relationships, while mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Work Shift : Day (United States of America).The Call Center Supervisor is willing & flexible to fill-in anytime, Train the trainer (LEAD), delegate fairly various miscellaneous duties to help positi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
And as an additional benefit for our Rostered Clinicians, we provide the required 100 hours of clinical supervision toward licensure, free of charge.
Based on the current hourly rate of clinical sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Day (United States of America).The Nurse Supervisor provides day-to-day management of clinical operations within the department.
Responsible for staff supervision, clinic workflow, patient triage, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Day (United States of America).Robotic Clinical Service Line Lead.The Perioperative Clinical Service Line Lead reports to the nurse manager and holds a key leadership position within the division.I...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Clinical Manager - TCM and SUD.Position Requires Credentialing.Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Post Cardiothoracic Surgery - C8.Day (United States of America).An opportunity to join a high-functioning, dedicated team committed to excellent quality patient care.
The post cardiothoracic surgica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Combined Insurance, a CHUBB company and leader in the voluntary benefits.Agency Coordinators to help us build on our.The ideal candidate has at least one year of.
In this exciting new role you’ll be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Earn at least $1360 driving with Uber when you complete your first 116 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Opportunity to Join Industry Leader in Worksite Benefits – Independent Sales.Combined Insurance, a leader in the supplemental industry for nearly 100 years, is looking to contract with an independe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Earn At Least $1360 For Your First 116 Trips, Guaranteed.
UberWilliamstown, MA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Children Youth and Family Services Clinician
United Counseling ServicesBennington, VT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Float Teller
M&T BankTroy, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Side gig : Earn at least $1360 in your first 116 trips driving, guaranteed.
UberWilliamstown, MA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Seasonal Tax Expert - Local
IntuitVALATIE, New York, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant Client Service Specialist
Marshall and Sterling IncLatham, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
RN Supervisor - Float Pool, Full Time, Days
Albany Medical CenterSaratoga Springs, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Client Services Representative
CasellaClifton Park, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Supv Env. Services
Albany Medical CenterAlbany, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Outpatient Clinician
United Counseling ServicesBennington, VT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
RN Supervisor - HIV & Psych Offices
Albany Medical CenterSurprise, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
RN-Clinical Service Line Lead - 40hrs / week, DAYS
Albany Medical CenterStephentown, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Tax Expert - Onsite
IntuitSCHENECTADY, New York, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Clinical Manager - TCM and SUD
United Counseling ServicesBennington, VT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Clinical Nurse II : C8 : Post Cardiothoracic Surgery
Albany Medical CenterPetersburg, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Client Services Coordinator
Combined InsuranceAlbany, NY, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Flexible $ : Earn At Least $1360 For Your First 116 Trips, Guaranteed.
UberWilliamstown, MA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Client Services Representative (Insurance)
Combined InsuranceAlbany, NY, United Statesserp_jobs.job_card.full_time