Commercial Lines Account Manager - Producer Operations Team (Fully Remote)

Commercial Lines Account Manager (Fully Remote)

Join to apply for the Commercial Lines Account Manager (Fully Remote) role at Insurance Office of America

Commercial Lines Account Manager (Fully Remote)

3 weeks ago Be among the first 25 applicants

Join to apply for the Commercial Lines Account Manager (Fully Remote) role at Insurance Office of America

Get AI-powered advice on this job and more exclusive features.

Title : Account Manager - Commercial Lines

Job Description

Title : Account Manager - Commercial Lines

Fully Remote | Supporting : Producer Operations Team | Book Focus : General, Construction (required experience)

Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit : ioausa.com / locations

About the Role : Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Key Responsibilities

• Technical Competence : Maintain technical competence and industry expertise.
• Team Leadership : Direct daily activities of the account management team.
• Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Policy Management : Manage policy expirations and renewals.
• Renewal Process : Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Accounts Receivable : Monitor reports and take action on delinquent accounts, collecting outstanding balances.
• System Maintenance : Maintain agency management systems and carrier / vendor platforms, ensuring data accuracy and completeness.
• Activity Monitoring : Monitor and maintain activity / suspense to ensure timely completion.
• Communication : Maintain frequent, transparent communication with the account team regarding workload status and any issues.
• Service Excellence : Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Policy Compliance : Stay updated on company policies and procedures.
• Continuous Improvement : Seek and adopt best practices to improve individual and team performance.
• Champion IOA Values : Demonstrate integrity and leadership.

Ideal Candidate Qualifications

What We Offer

What To Expect (Application Process)

Salary Range

The expected pay range for this position is $70,000.00 - $90,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Industries

Insurance

Referrals increase your chances of interviewing at Insurance Office of America by 2x

Sign in to set job alerts for "Commercial Lines Account Manager" roles.

Customer Service Representative ( Remote )

Customer Support Representative (Remote)

Customer Care Representative - Advantage (P&C License REQUIRED)

Clark County, NV $22.31-$23.74 2 weeks ago

Las Vegas, NV $45,000.00-$75,000.00 1 day ago

Licensed Customer Service Representative - Remote

Las Vegas, NV $37,000.00-$76,000.00 1 week ago

Care Connections Member Advocate Representative - Must Be Bilingual in (Spanish, Cantonese, Russian, Tagalog) - Pacific Time Zone Hours

Work From Home - Entry Level Customer Service

Technical Support / Customer Service Representative (Remote)

North Las Vegas, NV $15.00-$18.00 22 hours ago

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

North Las Vegas, NV $15.00-$18.00 1 hour ago

Las Vegas, NV $53,779.00-$91,291.00 4 days ago

Commercial Lines Account Manager (Fully Remote)

North Las Vegas, NV $70,000.00-$90,000.00 3 weeks ago

Commercial Lines Account Manager (Fully Remote)

Enterprise, NV $70,000.00-$90,000.00 3 weeks ago

Commercial Lines Account Manager (Fully Remote)

Las Vegas, NV $70,000.00-$90,000.00 3 weeks ago

Las Vegas, NV $80,000.00-$95,000.00 1 week ago

North Las Vegas, NV $80,000.00-$95,000.00 1 week ago

Enterprise, NV $80,000.00-$95,000.00 1 week ago

Las Vegas, NV $53,779.00-$91,291.00 3 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr