Field Service Technician - ATM Support

Job Title : Field Service Technician – ATM Support

Location : Milwaukee, WI – Remote Field-Based with Daily Customer Visits

Duration : 6 months contract to hire

Role Impact

As a Field Service Technician, you'll play a hands-on role in supporting self-service banking technology by installing, maintaining, and repairing ATMs and related devices. Whether you're new to the industry or bringing prior experience, you'll be trained in diagnostic procedures, safety protocols, and basic field repair. You'll be the face of the operation at customer sites, responsible for keeping machines operational and resolving issues efficiently. Key Duties

• Perform field-level maintenance, repairs, and part replacements on ATM machines
• Use error codes and service logs to diagnose equipment malfunctions
• Maintain accurate inventory records and submit repair status updates
• Own customer issues through to resolution per SLA standards
• Follow site safety and security protocols in financial environments
• Complete required training and ongoing certifications
• Accurately log all activity, including repair reports and daily field status
• Travel daily between customer locations based on dispatch or set routes

Essential Qualifications

Core Tools & Systems

Preferred Skills

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