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Retail Donation Attendant

Retail Donation Attendant

Goodwill San Francisco BayFremont, CA, US
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Retail Donation Attendant at Goodwill San Francisco Bay is a member of the store team responsible for delivering an excellent customer and brand experience and promoting sales. The role involves receiving all donations in an expedient, courteous manner and placing items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities

  • Accepts all donations from customers, providing outstanding customer service.
  • Labeling of Gaylords is performed accurately.
  • Ensure a receipt is offered to each donor, regardless of donation size.
  • Inquire about potential hazardous products and provide disposal locations to the customer.
  • Write up sales tickets and signs for furniture, electrical, and other large items.
  • Assist customers with loading and unloading furniture or other items to and from vehicles.
  • Maintain merchandise placement and production room organization following PPM (picture process map) standards.
  • Assist in loading or unloading merchandise onto / off trucks or trailers, as needed.
  • Safely operate pallet jack and walkie stacker.
  • Conduct daily safety inspections on all company-owned equipment and follow safety rules with appropriate equipment use.
  • Provide floor care duties at a retail store, as needed.
  • Cross-train in other store positions as business needs require.
  • Maintain regular and consistent in-person attendance.
  • Perform other related duties as assigned.

Minimum Qualifications (Education, Experience, Skills)

  • Excellent customer service skills
  • Ability to pass a forklift certification class
  • Ability to speak and read English proficiently
  • Must be at least 18 years of age or older
  • Ability to pass a background check and drug screen, where applicable for position
  • Physical Requirements

  • Must be able to continuously lift / carry / push / pull at minimum 20 lbs.
  • Must be able to frequently lift / carry / push / pull up to 50 lbs.
  • Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend.
  • Reasonable Accommodation Statement : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • What We Offer

  • $17.75 / hourly
  • Retirement Fund
  • Commuter Benefits
  • Employee Discount
  • Vacation and Sick Time
  • Medical, Dental & Vision Insurance
  • Professional Development Training
  • Flexible Healthcare Spending Account
  • Mental Health + Wellbeing Employee Assistance Program
  • Job Details

  • Exemption Status : Non-Exempt
  • Position Type : Full Time or Part Time
  • Job Shift : Varies
  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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    Donation Attendant • Fremont, CA, US

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