Relationship Banker - Amelia Office

Relationship Banker - Amelia Office

Job Category : Branch Delivery

Requisition Number : RELAT006361

Location : Amelia, OH 45102, USA

Description

Role not eligible for sponsorship

Responsibilities

• Provide exceptional service to customers, prospective customers, and bank associates
• Foster and strength retail banking customer relationships and resolve basic to moderately complex customer issues / concerns
• Coordinate sales efforts, retail, and business relationship management activities
• Act as the customer's personal banker
• Execute retail banking initiatives and strategies through consultative relationship management
• Cross sell products and services
• Originate, retain, and maintenance customer accounts
• Address a variety of customer inquiries and complete transactions promptly
• Act as advocate of digital product adoption for customers
• Assist Branch Management with daily Branch Operations duties
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training
• Maintain awareness of and adherence to Bank's compliance requirements
• Deliver a consistent, high level of service
• Travel within the Park National footprint is expected
• Other duties as assigned

Competencies

Education - Certifications - Work Experience - High School Diploma or GED required - 2-4 years experience in banking, sales, relationship management, or a related field required

Physical Requirements This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

Schedule Operating hours are Monday through Friday 9 : 00am - 5 : 00pm and Saturday 9 : 00am - 12 : 00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.