Overnight Security Officer / Valet Parker (Philadelphia)

Opportunity : Overnight Security Officer / Valet Parker

Perform protective and enforcement functions during the overnight shift in a friendly and courteous manner to maintain a safe and secure hotel environment.

Security Supervisor / Manager Director of Security

Your Focus

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident / accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guest's w / entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles.
• Grasp, lift and / or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff.
• Read luggage tags and provide claim tickets to ensure appropriate delivery.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

HHM Hotels Benefits and Perks

Work Environment and Context

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.