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SFC Area Manager, Operations
SFC Area Manager, OperationsSendoso • Phoenix, AZ, US
SFC Area Manager, Operations

SFC Area Manager, Operations

Sendoso • Phoenix, AZ, US
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The Operations Area Manager is responsible for overseeing operations within a designated area, ensuring efficient management of resources and personnel.

This role involves coordinating tasks, activities to meet performance goals, optimizing supply chain processes, and leading a team to maintain high standards of quality, accuracy, and efficiency.

The Area Manager will work closely with other departments, suppliers, and partners to enhance productivity and customer satisfaction.

Key Responsibilities :

  • Manage Department Operations : Oversee day-to-day operational activities, including inventory management, shipping, receiving, and distribution within the assigned area.
  • Ensure smooth operation and timely delivery to meet customer expectations.

Team Leadership :

  • Lead, motivate, and develop a team of warehouse leads and associates.
  • Conduct training and performance evaluations to maintain high standards.
  • Process Optimization :

  • Analyze and improve operational processes, identify bottlenecks, and implement changes to enhance efficiency, reduce costs, and optimize resource allocation.
  • Compliance and Safety :

  • Ensure compliance with company policies, industry regulations, and safety standards.
  • Promote a culture of safety and adherence to best practices.
  • Inventory Control :

  • Ensure accurate tracking of inventory levels and stock rotation to prevent overstocking or shortages.
  • Oversee periodic inventory counts and audits.
  • Reporting :

  • Generate regular reports on department performance, including success metrics, cost analysis, and productivity.
  • Provide insights to senior management to support strategic decisions.
  • Customer Satisfaction :

  • Focus on meeting customer service standards by ensuring timely, accurate, and reliable department performance.
  • Qualifications :

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (preferred). 2+ years of experience in logistics, supply chain, or warehouse management.
  • Strong leadership and team management skills with the ability to motivate and develop a team.
  • Excellent problem-solving, organizational, and analytical skills.
  • Experience managing a team of 20+ employees Familiarity with logistics software and inventory management systems.
  • Knowledge of transportation regulations and safety standards.
  • Working Conditions :

  • Position may require extended hours and occasional weekend shifts.
  • Ability to work in warehouse or fulfillment center environments, as well as office settings.
  • Salary Range :

  • $50,000 - $65,000 doe What We Believe : One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us.
  • By embracing the "One Team
  • core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
  • Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential.
  • We empower our team and lift them to higher levels of achievement, both personal and professional.
  • Real Connections - It's a cluttered, digital world out there, but our connections are real.  Personal connections matter, and we want to build real connections with our peers and customers.
  • Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives.
  • We believe that by encouraging and supporting diverse ideas, we can uncover innovative / groundbreaking solutions and deliver an exceptional product and experience.
  • Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint.
  • At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.
  • What You Will Love :

  • Comprehensive Medical Plans plans - we’ve got you covered!
  • Take-What-You-Need Time Off LSA (Lifestyle Spending Account) with Compt 401K Plan FSA Plan Free General Medical & Mental Health care via Healthjoy Volunteer Time Off Birthday Time Off Generous parental leave benefits for both birthing and non-birthing parents Access to Employee Assistance Programs (EAPs) End-to-end family planning discounts through KindBody Discounted pet insurance through Pin Paws Free and discounted legal benefits through Rocket Lawyer Financial wellness benefits through Morgan Stanley Who We Are :

  • Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale.
  • This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right!
  • We’re a Series C company with $154M in venture capital funding with more than 800+ customers and 20,000 active users.
  • Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics.
  • Our mission is to help companies rise above the noise by eradicating spam and elevating relationships.
  • Our goal is to enable businesses everywhere to make more human connections in a digital world.
  • We are unable to hire in the following states at this time :

  • CO, HI   Sendoso is an equal opportunity employer : we value diversity.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.  Powered by JazzHR
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