Seasonal Sr Specialist Financial Products Operations

Seasonal Specialist RedCard Operations

As a Seasonal Specialist RedCard Operations, you will work in the Brooklyn Park facility and provide back-office support to our guests, Target Enterprise Services (TES) service centers, external vendors and agencies, and business partners by researching, reviewing, and processing written requests in a timely and accurate manner. These requests are related to RedCard account maintenance, collection processes, payment inquiries, and legal documents such as subpoenas and affidavits. You will be responsible for clearly understanding and abiding by all policies and procedures and adhering to strict data security guidelines and compliance regulations, while achieving performance and service level goals utilizing strong time management and attention to detail. We also convert paper checks and coupons sent weekly from our stores, sorting and filing the Sales media from Target Stores and imaging the checks for long term retention and retrieval. You'll ensure proper destruction of this media based on Target's retention guidelines.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

This role requires on-site work at our Brooklyn Park campus. This is a seasonal role for Target. Your employment can be up to 175 days in length.

Hours of operation are 6am to 5pm Monday through Friday and your training and work shift will fall between those hours.

About you :

• High School Diploma or GED
• 1+ years of previous guest experience or customer service experience
• Ability to interact with guests, team members and internal business partners with a professional, friendly and empathetic style.
• Detail oriented and accurate
• Works well on a team while being self-motivated
• Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues
• Strong technical skills, ability to work within multiple systems, and high proficiency with PC / Microsoft applications
• Proficiency with TSYS preferred
• Requires standing in 2 4 hour increments on occasion while sorting media from the store

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.