Leasing Specialist
The Leasing Specialist has the primary responsibility of coordinating all requests from military families with the property management team. In addition, this position is responsible for assisting in the daily leasing functions of the PPV housing office including, but not limited to, leasing homes to prospective clients, qualifying applicants, executing leases, maintaining resident files, monitoring government compliance issues, assisting in the implementation of social programs and supportive services, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and government compliance requirements.
What you will do :
- Coordinates all requests from military families with the property management team.
- Performs all leasing functions including showing of vacant units, and timely execution of leases and renewals.
- Qualifies applicants in accordance with government compliance requirements.
- Coordinates move-in dates and pre-move-in inspections with the incoming military families.
- Coordinates move-outs, pre-inspection, and final inspection for outgoing military families, to include calculating the charge for any damages to be billed to the resident, and delivery of the final utility bill (where applicable).
- Receives and records service requests and disburses them to the appropriate maintenance director / assistant maintenance director (where applicable).
- Ensures that resident file jackets and maintenance file jackets (if applicable) are properly maintained.
- Performs routine market analysis reports.
- Assists the Community Director and / or Community Manager in ensuring that the property follows the requirements and procedures identified in the property legal documents.
- Assists in the organization and scheduling of social events, educational classes, physical activities, and family functions for the community residents, which may result in working flexible hours.
- Prepares and recommends advertising and marketing strategies as deemed appropriate in order to create traffic to our property.
- Develops property concept by researching and analyzing current market rates; studying economic, traffic, and population history, trends, and forecasts; investigating and analyzing competitive properties.
- Markets property by advertising vacancies; identifying and approaching prospective tenants; creating and distributing marketing materials; greeting drop-ins; participating in community and regional activities.
- Prepares properties for showing by inspecting premises. Shows properties by setting appointments; providing property statistics and leasing information; highlighting benefits, such as, location, surrounding area, transportation, access, neighbors, home systems and services, amenities, occupancy history, owner performance, tenant satisfaction, and security.
- Completes lease by reviewing contract requirements; negotiating terms; obtaining signatures, deposits, and payments.
- Creates and places advertising in all venues including social media.
This position requires driving for the company using either 1) a company vehicle, at any frequency from Rarely to Constantly; or, 2) a personal or rental vehicle to conduct company business more than 50% of the time to perform work duties.
Qualifications :
High School Diploma or GED Required or Bachelor's Degree in Business Administration, Property Management, or other related discipline PreferredPrevious leasing experience requiredPrevious experience working with computers and typical office software such as email, word, excel, and internet browsers. RequiredPrevious experience in sales preferredStrong customer service skillsThe ability to show houses which may include working in all types of weather conditionsDemonstrated ability to exercise good judgment and discretion