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Intake Manager - Not for Profit Dialysis Organization

Intake Manager - Not for Profit Dialysis Organization

Central Florida Kidney Centers, IncOrlando, FL, USA
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Experienced Dialysis Clinic Intake Manager

Location : Orlando, Florida

Organization : Central Florida Kidney Centers, Inc. (Not-for-Profit)

Job Type : Full-Time / On Site

About Us :

Central Florida Kidney Centers, Inc. has been a cornerstone of compassionate kidney care in the Central Florida area for over 50 years. As a not-for-profit dialysis organization, we are committed to improving the lives of patients with kidney disease through high-quality treatment and dedicated support. Our mission is to provide exceptional patient-centered care while fostering a welcoming environment for patients and their families.

Position Overview :

We are seeking an experienced Dialysis Clinic Intake Manager to lead our intake operations and enhance the patient experience at our clinics. The ideal candidate will bring a strong background in case management and social work, along with a passion for serving the community. In this role, you will be responsible for overseeing the intake process, coordinating patient care, and collaborating with our healthcare team to ensure the highest level of service.

Key Responsibilities :

  • Manage the daily operations of the intake department, ensuring optimal patient flow and service efficiency.
  • Conduct comprehensive assessments of new patients to determine their needs, eligibility, and appropriate care plans.
  • Facilitate communication between patients, families, and the clinical team to address concerns and provide support.
  • Ensure compliance with all regulatory standards and organizational policies.
  • Train, mentor, and supervise intake staff, promoting a collaborative and patient-focused culture.
  • Monitor and analyze patient intake data to identify trends and areas for improvement.

Qualifications :

  • Bachelor's degree in social work, nursing, healthcare administration, or a related field (master's degree preferred).
  • At least 5 years of experience in a healthcare setting, with a strong emphasis on case management or social work.
  • Familiarity with dialysis procedures and patient care processes is highly desirable.
  • Exceptional communication and interpersonal skills to build rapport with patients and families.
  • Proven leadership experience with the ability to manage and motivate a team.
  • Strong organizational skills and keen attention to detail.
  • Proficient in electronic health records (EHR) and healthcare management software.
  • Why Join Us?

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and continuing education.
  • A supportive work environment dedicated to patient care and community service.
  • The chance to make a lasting impact in the lives of patients and families in need.
  • If you are a dedicated professional looking to contribute to a meaningful cause, please submit your resume and cover letter. We look forward to welcoming you to our team!

    Central Florida Kidney Centers, Inc. is an Equal Opportunity Employer.

    It is CFKC's policy to perform a background and drug screen once a conditional offer has been executed. The process includes employment history, reference checks, criminal and civil history information, motor vehicle records, moving violation reports, sex offender status information, credit reports, education verification, professional licensure verification, drug testing, and Social Security Number information.

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    Intake Manager • Orlando, FL, USA

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