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General Manager - McCormick Tribune Ice Rink in Millennium Park

General Manager - McCormick Tribune Ice Rink in Millennium Park

The Sports Facilities CompaniesChicago, IL, United States
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General Manager - McCormick Tribune Ice Rink in Millennium Park

Location : Chicago, IL

Department : Operations

Status : Seasonal Full-Time (Exempt)

About The Company

The McCormick Tribune Ice Rink in Millennium Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL. SFC is the nation’s leading resource for managing and developing sports, recreation, wellness, and events facilities. Our culture emphasizes collaboration, accountability, excellence, and service.

Position Summary

The General Manager is responsible for the financial and operating performance of Sports Facilities Management, LLC. Objectives include :

  • Optimizing overall profitability
  • Creating a culture of accountability that supports organizational values
  • Meeting or exceeding annual growth objectives
  • Facilitating interdepartmental collaboration
  • Employee retention and staff development
  • Development of employee and operating policies
  • Implementation of major business initiatives

Primary Responsibilities Include But Are Not Limited To

  • Analyze operations to evaluate performance and identify cost reduction, program improvement, or policy changes
  • Appoint department heads or managers and delegate responsibilities
  • Establish departmental responsibilities and coordinate functions among departments and sites
  • Coordinate with ownership, advisors, and staff to discuss issues and resolve problems
  • Develop and implement budgetary control systems and administrative processes
  • Direct and coordinate financial and budget activities to fund operations, maximize investments, and increase efficiency
  • Direct human resources activities, including plans, staff selection, and department establishment
  • Direct, plan, and implement policies and activities to maximize returns and productivity
  • Implement corrective action plans to solve problems
  • Prepare and present reports on activities, expenses, budgets, and applicable regulations
  • Represent and promote the organization at official functions
  • Serve as liaison between organizations, shareholders, and external entities
  • Administer programs for site location, construction needs, and equipment and supplies
  • Direct activities related to production, pricing, sales, and distribution of products
  • Provide strategic direction to all departments
  • Negotiate or approve contracts with suppliers, distributors, and agencies
  • Organize and approve promotional campaigns
  • Prepare budgets for funding and implementation of programs
  • Review reports and recommend approvals or changes
  • Research new technologies to increase efficiency
  • Schedule and monitor ongoing training for staff on operational, safety, and legal responsibilities
  • Perform any additional duties as assigned by the VP of Venue Management
  • Minimum Qualifications

  • Prior responsibility in daily P&L management and budget oversight of $1M or greater
  • Proven management and leadership experience in the food and beverage, recreational, and entertainment industry
  • Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding
  • Experience contracting or supervising others who have sold corporate sponsorships, birthday parties, corporate events, tournaments, leagues, camps, fitness programming, and related services
  • Experience in marketing program management
  • A minimum of 7 years of management experience
  • Operational knowledge of risk management
  • Ability to identify and create opportunities to deliver revenue goals
  • Sports programming and sports event operations expertise required
  • Bachelor's degree in business management, sports management, marketing, hospitality, or related field, or equivalent experience
  • Travel Requirements

  • Minimal travel as needed to trade shows and leadership conferences
  • Working Conditions and Physical Demands

  • Ability to travel to national events and regionally by car
  • Must be able to lift 40 pounds waist high
  • Will be required to sit for extended periods operating a computer
  • Will be required to conduct venue tours
  • Work may be inside or outside in varying cold weather conditions
  • Salary : $1500.00 - $1800.00 per week

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